Nicole Conroy (Head of Insights Starcom) speaking on how Trust will become one of the most important currencies of this future economy as only the most trusted brands will be invited to consumers' homes, hearts and minds.
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When consumers start to "speak to their own home" they start to expect that their home would know exactly what they wanted and when they would need it.
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It really is a wonder that the more a home is connected through smart devices and intelligent agents, the more our consumers project a personality onto their homes, moving from "talking to a speaker" to "talking to a person".
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Australia is set to overtake the US in terms of penetration rates of connected devices. As brands, it's very important to keep on top of how consumers are connecting to the world and each other.
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The very definition of "Smart" is set to change from IQ to emotionally smarter living. This is driven by the adoption of AI and voice(the most emotionally led way for humans to communicate).
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A smart home is a cleaner home, robo-vacs and air purifiers(among other devices) really make an impact on families health, safety and security.
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Technology has a tendency to create connection and intimacy deficits, however, connected living brings through a sweet irony enhances comms between family members.
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The smart home returns us to the nostalgia of past personal services such as travel agents, bank tellers and store attendants in the digital age.
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Marketers need to expand from thinking of only mental and physical availability to include verbal availability as well, moving from top of mind to tip of tongue.
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"It's not every day that a fridge inspires you!" says one of our respondents. A fridge used to be a boring person in your kitchen, now its an inspiring, helpful part of the family. #starcomconnectedliving#starcomfutures#AANA
Connected kitchen hubs will revolutionize the way families come together, plan meals and make more healthy grocery choices in the future. Get in touch to learn more #starcomconnectedliving#starcomfutures#AANA
Trust will become one of the most important currencies of this future economy as only the most trusted brands will be invited to consumers' homes, hearts and minds.
#starcomconnectedliving#starcomfutures#AANA