SteamRep

Official Twitter account of

Protecting Steam-powered trading every day!

[SteamRep @SteamRep]

SteamRep is shutting down at the end of 2024. See announcement: https://t.co/gmC6reeAf0

[SteamRep @SteamRep]

SteamRep Moderator applications open on April 15th, and will remain open until May 15th.
https://t.co/HhHaQqFm1I

[SteamRep @SteamRep]

@NotDaveorDanie1 Unfortunately, we can't discuss any specific cases via Twitter. If you had an appeal unfairly denied, you can submit an appeal review, for special permission to re-appeal in extenuating circumstances. https://t.co/b0MD6P5mTP
Burden of proof is 100% on you for an appeal review.

[SteamRep @SteamRep]

@miniatureneko The main site is temporarily offline- should™️ be back in operation this morning.

[SteamRep @SteamRep]

Our appeal backlog is finally cleared! Special thanks to our head of appeals and his team for all the work they put into it. https://t.co/ZSoMyHK8s3

[SteamRep @SteamRep]

@oliveira_dustin You can email pr [at] steamrep [dot] com.

[SteamRep @SteamRep]

@Chino96574545 Follow the instructions on that website, or at https://t.co/Gts7x4EKza. I can't walk you through it because Steam Support changes this website often and it may be different for different people. SteamRep isn't a part of Steam Support, we're just regular Steam users and volunteers

[SteamRep @SteamRep]

@scotthelen136 @Chino96574545 PLEASE don't do this. @scotthelen136 is not from Steam Support, and trying to further scam you. Don't give him ANY information.

[SteamRep @SteamRep]

@Chino96574545 You should request help from Steam Support at https://t.co/cgIiKkk7BK. We can't help with this.

Give Steam Support all the information you can remember about the account, and they should be able to figure it out even if the scammer changed everything.

[SteamRep @SteamRep]

@ZVAARI Location has been deleted from that profile.

Posting any manner of PII is against our guidelines and all admins know that. The admin who issued that tag, some time prior to 2011, left SteamRep long ago.

[SteamRep @SteamRep]

@ZVAARI Link, please?

[hobshy @hobshy]

If you go to a site that asks for your Steam credentials, to be safe: don't login at that screen
1. Go to Steams normal site and login from there
2. You should then see the sign in option (see below)
3. If not, most likely the site isn't actually having you log into Steam (scam)

[SteamRep @SteamRep]

@tomwstocks @ProdigyDDK We don't post a warning based on number of reports alone. Scammers are known to doctor and mass-file reports out of spite towards victims who don't give up their items.

[SteamRep @SteamRep]

@tomwstocks @ProdigyDDK If we can't prove that a scam happened, then we don't ban. Would you prefer if you got reported and banned with fake evidence because we were less strict?

"No Special Reputation" doesn't mean "safe to trade with", and shouldn't be the only factor to decide if someone's a risk.

[SteamRep @SteamRep]

@endiezyt Just to add: As explained in our thread, it's very possible to mean well when engaging in this kind of internet vigilantism, but end up stealing from someone innocent and giving it to a scammer. It's more important to understand WHY we take this stance, than WHAT our position is.

[SteamRep @SteamRep]

@tomwstocks @ProdigyDDK We don't give ANYONE a "pass" for scamming. We investigate what we're able to investigate, within our policy. https://t.co/El17R14M3h

If someone scams, and it falls outside that policy, then sadly we can't ban them. That's not playing favorites, it's accepting our limitations.

[SteamRep @SteamRep]

@FoxHolio @ProdigyDDK Taking the trade to voice (or Skype, Discord, etc) is an age-old trick scammers use to cover their tracks, so Steam Support can't follow it. As a 3rd-party, we have even less access than Steam Support. Scammers could just say "that wasn't me" in their defense.

[SteamRep @SteamRep]

@FoxHolio @ProdigyDDK If the conversation took place outside of Steam, then we'd theoretically need a PROVABLE way to tie it back to the same Steam ID, and a way of proving it wasn't altered. If the conversation happened over voice, there's no way to prove that's what was said, or it was the same guy.

[SteamRep @SteamRep]

@FoxHolio @ProdigyDDK We need 3 things to ban:
1. Proof of identity (not impersonated, etc)
2. Proof of items sent and not paid for (trade history, PayPal screens, etc)
3. Proof of trade agreement (chat history showing price, specific items, and method of payment)

https://t.co/tKxb1UsNhR

[SteamRep @SteamRep]

@FoxHolio @ProdigyDDK If this is something more recent, he hasn't been banned on SteamRep because it was never reported to us. I'd suggest the victim fill out a scam report here: https://t.co/vnnJaN0c0e (post 3/3)