Instead @HalifaxBank I was advised to transfer the thousands of pounds i need to withdraw to a friend of family member who had a local bank and ask them to access the cash for me! Is this really the line you take for secure personal banking!? Time to look for a new bank! 2/2
@HalifaxBank Very disappointed that you’ve not indicated that this was a poor suggestion by a member of staff on the phone. Time to move my account elsewhere
I’ve just called @HalifaxBank to ask about withdrawing a large amount of cash and how I should do this now that all local branches have been closed. I was expecting to hear that I could access the service via the Post Office or have the money couriered via secure delivery. 1/2
@ScottishPower how do I get hold of you? Your website says it can’t help me and that I should phone 08000270072, but when I do that your phone line tells me you’re closed.
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