Steph

I empower startups to scale by creating the foundation systems & processes that preserve the culture they are proud of | 15+ years in high-performance startups

[Steph @Steph_Tho]

@DHLParcelUK My parcel delivery has been delayed twice for no valid reason, your call centre option are sending me in a loop of nothing. How do I get my parcel delivered?

[Steph @Steph_Tho]

When I was first promoted to a managerial role, I thought I had to become someone else. I changed my behaviour and quickly realised that it didn’t work. When I got back to behaving like a human being rather than ‘a manager’ - whatever that might be, made…https://t.co/xsCHjsfHvY

[Steph @Steph_Tho]

When startups operate without people operations, here are the costs:
➡️ Confused team members as they join the team
➡️ Lengthy delays for new hires to become productive
➡️ Getting overwhelmed by operational matters without the necessary expertise
➡️ Chall…https://t.co/xOgyWVEvyZ

[Steph @Steph_Tho]

Happy Sunday everyone! I'm enjoying some chill time while enjoying the view. https://t.co/spwbgX1xwf

[Steph @Steph_Tho]

This is what I mean when I say that people are the foundation of the business https://t.co/aeK5DvxccT

[Steph @Steph_Tho]

Why build your people strategy earlier than you think you should?

As part of a founding team, it can be overwhelming to prioritise the million different tasks that need attention, and thus overlooking the importance of people strategy.

If you feel this,…https://t.co/uwJgG04PyO

[Steph @Steph_Tho]

From recruiting for cash strapped startups, I know that we’re usually not able to offer the big-bucks.

Attracting top talent goes beyond financial compensation and I I have been able to attract top talent.

Here are some low cost strategies that I have u…https://t.co/TJ5rD4de2r

[Steph @Steph_Tho]

I see more and more conversations around coercing employees back into the office (see Meta’s shift from pro-remote to hybrid).

I find it fascinating. It reveals a deeper truth about the relationship and attitude companies have towards their people.

Fun…https://t.co/oGjSwbkO73

[Steph @Steph_Tho]

I'm sharing this to my network so that great COOs can meet and learn from each other. https://t.co/tnOblnfcFn

[Steph @Steph_Tho]

Yesterday I talked about personnel development at low cost. In line with that comes succession planning. What's the best way to develop the next leaders in the organisation for a fast scaling #startup ?

There are talented individuals in your team, they e…https://t.co/wVM8oUHv3I

[Steph @Steph_Tho]

Anyone who is looking for Mobile App expertise, Gabrielle Earnshaw has some space right now.
Nab her while you can, she won't remain available for long. https://t.co/KLjJqlEVfj

[Steph @Steph_Tho]

Continuous Staff Development on a Startup Budget?
Yes, it's possible.

As an advocate for continuous staff development, I've often found myself baffled by the exorbitant costs associated with corporate courses. From personal experience, I've attended such…https://t.co/U7GwZio8zk

[Steph @Steph_Tho]

Relaxing afternoon with my friend
Enjoying the sunshine, a new city and a cake that tasted pretty purple 🤤🤣 https://t.co/Q7E2t5U0HZ

[Steph @Steph_Tho]

What’s your escape route?

I consider myself great with people, but as an introvert, networking events make me uncomfortable. Yet, I recently decided to face my fears and attend one in hopes of expanding my connections and finding potential business partn…https://t.co/76lac6Z2l9

[Steph @Steph_Tho]

The Perfect Balance for Startup Success...

As a startup professional, I work closely with founders, helping them lay the groundwork for success. One objection I often encounter is the time investment required to establish the foundation systems and pract…https://t.co/fPaawWSf2j

[Steph @Steph_Tho]

A thorough guide to help DevOps team be more effective.

Not my field? Yes and I've known Katja long enough to know that her systematic approaches and insights can be applied to make any team more effective. https://t.co/Rk9Coca7Fd

[Steph @Steph_Tho]

Unlock fair #compensation on a limited budget: establish an attractive pay structure as a #startup .

Limited budgets can make it challenging for startups to compete in the talent market, but there are strategies that can help level the playing field.…https://t.co/4fUtq9wFWL

[Steph @Steph_Tho]

When do I know a business needs help?
🏹 It's when they urgently reach out, eager to schedule a call for immediate assistance.

🦗 But what happens next? Silence.

🌀 Lack of time is an all too familiar scenario is often faced by startups teams in the mi…https://t.co/P0ZifM3Uou

[Steph @Steph_Tho]

Human resources s**ks...
...
...
...
I mean the term: 'Human Resource' s**ks.

When I picture it in my mind, I see individuals confined to little boxes, only taken out when needed and then promptly placed back in. It's like being stuck in a cubicle, reall…https://t.co/3DQNoEX9SO

[Steph @Steph_Tho]

In September last year, I was introduced to Lisa Branco by her mentor.
She'd been made redundant and was looking at changing career, a thing that I've done twice, so it was a good fit.

It was such a good fit that we kept in touch and I've now had the del…https://t.co/fYD8LOkC9v