Stephanie Lane

[Stephanie Lane @Stephanierlane]

@ledkr @HM_Passport Waiting since April for renewal due to fly next week, two young children first time abroad without their mother. Call back from Teleperformance company, transferred to HMPO, left on call waiting for an hour,2 days in a row.#passportdelays @HM_Passport @ukhomeoffice @GMB @BBCNews

[Stephanie Lane @Stephanierlane]

Waiting since April for renewal due to fly next week, two young children first time abroad without their mother. Call back from Teleperformance company, transferred to HMPO, left on call waiting for an hour,2 days in a row.#passportdelays @HM_Passport @ukhomeoffice @GMB @BBCNews

[Stephanie Lane @Stephanierlane]

@HM_Passport I applied for my renewal in April to allow plenty of time. It has now been nearly 11 weeks since the office received my old passport. I am due to fly out on Friday 15th July. I am on hold for an hour every day to the upgrade dep no one answers! 😟