@recovery_your I have just followed you. Life with mental health is difficult, especially EUPD, but we always get through the dark days, not sure how. but we do. take care
@Halfords_uk Hi
I have spoken to consumer rights this morning regarding consumer rights act 2015. I will be writing a formal complaint to yourselves as the bike is not fit for purpose, I only have to offer you one chance to repair the bike, not the 6 times it has been in
@Halfords_uk, you claim you strive for great customer service, I have contacted yourselves and the store regarding my ebike for the past 6 weeks, and I'm lucky to get a reply once a week, now told can't fix the bike and to just use it as a normal bike.
@Halfords_uk Hi, I am getting nowhere with this situation regarding my bike. The store are trying to support but keep getting told different things from 2 wheel support within your team. I would like to raise a formal complaint against that team and request a manager to call me
@Halfords_uk How many times do i have to provide this info and nobody comes back to me. I have repeatedly asked for a call and nothing back. repair number 8028557993,
@Halfords_uk really disappointed in your customer service, I purchased a new bike on Nov 22, and since then, I have had a battery replaced, a new bike, and it has been back with faults totalling 6 times, I have lost confidence in this bike, but you won't replace