Stephen Gerrard

[Stephen Gerrard @StephenGerrard5]

@Helping_HandsUK how do you justify charging travel costs on top of hourly costs especially considering you don’t give this cost to the carer?

[Stephen Gerrard @StephenGerrard5]

@plumbnation please can you respond to my emails, thanks

[Stephen Gerrard @StephenGerrard5]

@RoyalMail my parcel was collected yesterday (I have to driver on camera) yet your website says it wasn’t collected? Is it lost? Has the driver forgotten stick a label on it?

[Stephen Gerrard @StephenGerrard5]

@yourpricexpress @originbifolds Be a little wary of this company, added express to their name and split into two parts. Now refuse to honour the warranty!

[Stephen Gerrard @StephenGerrard5]

@Tesco Are you doing anything to help your vulnerable customers along the lines of @sainsburys who seem to be doing everything possible?

[Stephen Gerrard @StephenGerrard5]

@SMARTYMobileUK I have forwarded you details.

[Stephen Gerrard @StephenGerrard5]

@SMARTYMobileUK Please help my old Sim card stopped working yesterday my smarty Sim card is still not working we are now in the third business day. I have received an email saying the number is transferred.

[Stephen Gerrard @StephenGerrard5]

No offer of assistance? Parcel still not collected two days later please please can someone help

[Stephen Gerrard @StephenGerrard5]

@Hermesparcels First parcel gets returned after sitting with you for a week and looks like It had been thrown down the stairs, now the courier hasn’t turned up to collect?

[Stephen Gerrard @StephenGerrard5]

@Hermesparcels First parcel gets returned after sitting with you for a week and looks like It had been thrown down the stairs, now the courier hasn’t turned up to collect?

[Stephen Gerrard @StephenGerrard5]

@AddisonLeeCabs @AddisonLeeHelp I’ve been double charged on PayPal again. I’ve dm’d the detail.

[Stephen Gerrard @StephenGerrard5]

@AddisonLeeHelp Please can someone reply to my emails to customer services two emails at beginning of the week with no reply? Even if it is to admit prices of gone up 20%.

[Stephen Gerrard @StephenGerrard5]

@AddisonLeeHelp @AddisonLeeCabs Please can you check the pricingOn your website, last week the journey cost £37.40 this week 47.70 I know prices are going up everywhere but that’s a bit steep!

[Stephen Gerrard @StephenGerrard5]

No response from customer services after 3 days, so looks like loyal customers have to take 20% price hike!

[Stephen Gerrard @StephenGerrard5]

No response from customer services after 3 days, so looks like loyal customers have to take 20% price hike!

[Stephen Gerrard @StephenGerrard5]

@AddisonLeeHelp @AddisonLeeCabs Please can you check the pricingOn your website, last week the journey cost £37.40 this week 47.70 I know prices are going up everywhere but that’s a bit steep!

[Stephen Gerrard @StephenGerrard5]

@AddisonLeeCabs @AddisonLeeHelp Your website is double charge me again, first PayPal booking didn’t confirm but still charged second went through, I’ve DMd PayPal references to save you’re inevitable response.

[Stephen Gerrard @StephenGerrard5]

@AddisonLeeCabs @JaneChilman Please stop telling people to pre-book, I am unable to book cabs to or from work until Christmas. Your system is telling me you’re fully booked.

[Stephen Gerrard @StephenGerrard5]

@AddisonLeeHelp @HelenJ83 @AddisonLeeCabs I have been told twice that you will get your IT team to look at it as this is quite a regular occurrence with your website and your customer service don’t believe it but can’t do anything about it.

[Stephen Gerrard @StephenGerrard5]

@AddisonLeeCabs What’s happened to the service, can’t pre-book in the morning can’t pre-book in the evening? Are your thousands of cars really that busy?

[Stephen Gerrard @StephenGerrard5]

@AddisonLeeHelp @HelenJ83 @AddisonLeeCabs I am in exactly the same position as Helen, disabled and rely on your car service, also a black member. No point saying to pre-book as according to your website you are fully booked up until December.

[Stephen Gerrard @StephenGerrard5]

Wow an hour to allocate the driver and then the car is an hour away! What is going on you used to be the best service now unacceptable

[Stephen Gerrard @StephenGerrard5]

@AddisonLeeCabs What’s happened to the service, can’t pre-book in the morning can’t pre-book in the evening? Are your thousands of cars really that busy?