Stephen Walker

Associate Director at Golden Thread HS. Former Director of Customer Ops at @moathomes. Passionate about great service whilst not taking life too seriously!

[Stephen Walker @StephenWhousing]

Get in touch to find out more. https://t.co/deRbUQJfZd

[Stephen Walker @StephenWhousing]

Thrilled to confirm I'm now Associate Director at Golden Thread Housing Solutions! Already facilitating strategic away days for housing association Boards, coaching top talent at a housing-related private company, and developing new service standards with a local authority.

[Stephen Walker @StephenWhousing]

Name change:

From @StephenW_Moat to @StephenWhousing.

[Stephen Walker @StephenWhousing]

Maastricht, Luxembourg, Bruges… thank you.

[Stephen Walker @StephenWhousing]

What an incredible journey it’s been.

If we’ve ever crossed paths, thank you for the role you played in making it so special.

#LoveMoat #LeapAndTheNetWillAppear #MrMoat. 5/5

[Stephen Walker @StephenWhousing]

Do we still use this platform?

Perhaps my last post…

25 years ago, a wide-eyed 18-year-old walked into Moat HQ for a three-week work experience. Never could I have imagined it would lead to a quarter-century journey, inc a decade as part of the senior leadership team.
1/5

[Stephen Walker @StephenWhousing]

Thank you to everyone who made these 25 years+ so remarkable. As I look towards the future, I'm open to interim, consultancy, or permanent opportunities. For now, the DMs will have to wait as I'm cherishing precious time with my wonderful family. 4/5

[Moat @moathomes]

From today and until 10 February 2025, Mears will be working alongside MSPS to help with your existing repairs. If you’ve got a repair booked already, it’ll be carried out by a MSPS or Mears operative. https://t.co/qkJiCtr8DE

[Stephen Walker @StephenWhousing]

Just hosted the amazing @NLGroup_UK Conference at the British Library! Great discussions on leasehold & shared ownership, plus inspiration from climber Bonita Norris! Thanks to our speakers, sponsors, & the NLG steering group. #NLGconference

[Stephen Walker @StephenWhousing]

Our first meeting was a success! 🙌 We held a workshop to develop our co-creation principles, started to develop our scrutiny programme for 2025 and set our forward plan for the forthcoming meetings. A brilliant, brilliant start! We have just the best residents!

[Stephen Walker @StephenWhousing]

It’s been a year since @tpasengland came in to deliver their ‘Re-energising Engagement’ programme with us, 6 months since we launched our new Customer Influence Strategy and today, we held our first customer-led strategic group - the Impact and Action Group!

[Stephen Walker @StephenWhousing]

I’m also proud of our five ‘stars’ who have each progressed in their Moat careers. 8/8

[Stephen Walker @StephenWhousing]

It’s been five years since I had the absolute pleasure of taking five @moathomes ‘stars’ on a trip to Tanzania where they helped build an assembly hall for a school run by the British charity @ChildrenOfChoba.  (A THREAD, 1/8)

[Stephen Walker @StephenWhousing]

I’m so proud of the important role Moat has played in their success (when Moat turned 50, we raised £10k+). Now the school gives every pupil a substantial meal each day, for many of these children that was the sole meal they received each day). 7/8