Hey @TPLINKUS , Your carrier says my order was "lost", you agree my order was lost. So why do I have to wait for you both to investigate this loss to receive a replacement? Send a replacement order and do your investigation on your own time. I have already paid for it.
I'm becoming a firm believer that these @ring cameras are garbage! Support continues to thank me for my patience while they "investigate". I think they are investigating how long they can lead me on. 95 email exchanges. No escalation offered. Do better!
Anyone have a @ring system that refuses to notice anything relevant? I have a doorbell Pro and a Stick-up with overlapping zones and great wifi. They both consistently miss deliveries, or catch the person as they walk away. Smart alerts don't work. Tech support is weak, at best.
@ring However, at 04:09 the driveway properly detected and recorded the Amazon delivery we received, which was placed DIRECTLY under the doorbell. This person had to be within 3 feet of the camera with no detection. It did detect me picking it up.
@ring Here is an example of information sent recently: Overnight, from 23:50 - 05:08, there were no events detected by the doorbell. The first and last had matching events on the driveway. The driveway recorded 9 events during that time - mostly just passing cars.
@ring I am following and DM will not allow pictures. I have been back and forth with a Community Support Rep since February. I was sent a replacement doorbell, I have sent screenshots upon screenshots, detailed times, Health reports. They just keep telling me they are "working" on it.
@ring I have a battery Doorbell Plus that doesn't work for crap. Deliveries? Didn't see a thing. USPS? Nope. Meter Reader? Oh, please. Cat on the porch, in the middle of the night? I got it! Stick Up Cam (Gen3), just about as bad unless you want to see people walking away.
It has been a long while since I posted up anything. I was working on craft show items. This is something I had been pondering for a while now and finally got around to making one. I have thoughts for more. Already sold this one! #crafts#acrylic#Colorado