Steve Ferrante

Pinnacle Performance Sales, CustServ/CX, Workplace Culture, Leadership Trainer, Speaker, Author, UGE Car Guy, Jedi Coach, Random Free-Style Dancer

[Steve Ferrante @SteveFerrante1]

High Performance #sales #customerservice #leadership Training https://t.co/o6jhkJYei2 via @YouTube

[Steve Ferrante @SteveFerrante1]

The gap between where you are now and where you want to be tomorrow will not be filled by luck or good intentions.

It's closed by the small disciplines practiced consistently day-after-day.

Make today count.

#MondayMotivation #Discipline #WinningHabits #Leadership

[Steve Ferrante @SteveFerrante1]

Excellence in sales is never about manipulation or tactics to get someone to buy.

It’s about doing the right things and doing them the right way.

Integrity isn’t a move you make. It’s what everything else is built on.

#LeadWithIntegrity #Sales #CX

[Steve Ferrante @SteveFerrante1]

Received my considerably damaged garment bag back from @UnitedAirlines. No United bag claim office, and literally no one here to help @flymanchester

[Steve Ferrante @SteveFerrante1]

High achievers expect greatness from themselves because they’ve put in the time and effort required.

However, they understand that expectations mean nothing without execution.

#PinnaclePerformance #GrowthMindset #ExecuteToWin

[Steve Ferrante @SteveFerrante1]

Most teams don’t burn out from the work… they burn out from how the work feels.

That’s why building a winning culture isn’t a “nice to have” … it’s the difference between a team that simply survives and one that consistently strives.

#Leadership #WorkplaceCulture #HR

[Steve Ferrante @SteveFerrante1]

Check out my latest article: The Surprisingly Smart Strategy Behind Dumb Scams https://t.co/yfgMqpR0Kc via @LinkedIn

[Steve Ferrante @SteveFerrante1]

The difference between average and elite is ownership, not opportunity.

#HighStandards #ResultsDriven #NoExcuses

[Steve Ferrante @SteveFerrante1]

Check out my latest article: The Science of Pinnacle Performance https://t.co/OrMg5tGDpJ via @LinkedIn #Success

[Steve Ferrante @SteveFerrante1]

All The Best for Your Success In 2026!

#HappyNewYear #YouGotThis

[Steve Ferrante @SteveFerrante1]

Even the best snowballs begin as a handful of nothing. Push with purpose, keep rolling in the right direction, and momentum will take over. Progress compounds and your small steps will turn into big strides before you know it.

#DailyDiscipline #MomentumMatters #KeepRolling

[Steve Ferrante @SteveFerrante1]

Cancelled my @fuboTV subscription today. Dropping @NBCSports and other NBC affiliate channels without notice and with no fix in sight was the deal-breaker. I know I’m far from alone on this one.

[Steve Ferrante @SteveFerrante1]

@DIRECTV Considering your offer... Does one of your packages include NESN?

[Steve Ferrante @SteveFerrante1]

Quite upset to be missing another Boston Celtics game tonight @fuboTV Dropping NBC Sports and other NBC affiliate channels without notice is simply atrocious customer service. Going to take more than a $15 credit to save the masses from jumping ship

[Steve Ferrante @SteveFerrante1]

Ordered a filet "medium" at @HiltonGardenInn Chicago O'Hare restaurant. Came out quite well done. Told bartender who took my order. She said, "Sorry Sir". How's that for a stellar service recovery? #CustomerService 👎

[Steve Ferrante @SteveFerrante1]

Those Who Keep Learning, Keep Rising https://t.co/2y9FYV76LL via @SteveFerrante1 #MondayMotivation #Success

[Steve Ferrante @SteveFerrante1]

High-Achievers know the scoreboard resets every week. They don’t dwell in the past and waste energy replaying old mistakes.
They study the film, learn the lesson, and step back onto the field ready to perform.
#MondayMotivation #Leadership

[Steve Ferrante @SteveFerrante1]

BELIEF: The Starting Line of Every Success Story https://t.co/5VtssM78Z4

[Steve Ferrante @SteveFerrante1]

What’s Worth It in the End https://t.co/ACfTSIdAo3 via @SteveFerrante1 #MondayMotivation #Success

[Steve Ferrante @SteveFerrante1]

Just awful customer service by Dawn at @Delta Sky Club @CLTAirport . On a power trip, she very rudely denied access with my previously used SkyMiles Amex card. Zero professionalism. Shameful #customerservice

[Steve Ferrante @SteveFerrante1]

Yesterday’s Home Runs Don’t Win Today’s Games https://t.co/9wNPwCrcad via @SteveFerrante1 #MondayMotivation