Steven Rossi

[Steven Rossi @StevenR17634296]

@beneva_ca any idea when your phone lines will be working again? They have been down for 15 hours!

[Steven Rossi @StevenR17634296]

@beneva_ca when will your 24/7 line be back up and running? It’s been down for 13+ hours already. Your technical issues should be fixed by now.

[Steven Rossi @StevenR17634296]

@FlyingBrussels It has been 15 months since I filed a lost baggage claim. I still have not received compensation. Furthermore, your customer service is awful! Is it normal that I can’t even get an update! Shameful!

[Steven Rossi @StevenR17634296]

@FlyingBrussels It has been 15 months since I filed a lost baggage claim. I still have not received compensation. Furthermore, your customer service is awful! Is it normal that I can’t even get an update! Shameful!

[Steven Rossi @StevenR17634296]

@FlyingBrussels It has been 8 months since I filed my claim for delayed baggage. After numerous emails & phone calls, the only feedback I get from you is “we are working on your claim” You should be ashamed of this level of service!

[Steven Rossi @StevenR17634296]

@FlyingBrussels How many months will it take to get compensated for my delayed bag? Over 4months now & the last communication I received was 6 weeks ago…unacceptable!
This airline has given up on customer service!

[Steven Rossi @StevenR17634296]

@FlyingBrussels How many months will it take to get compensated for my delayed bag? Over 3 months now & the last communication I received was 3 weeks ago…unacceptable!

[Steven Rossi @StevenR17634296]

@NHL_AaronWard I listen to you every day on Melnick @HunterZThompson . One of the best performances yet yet!
Cheers!

[Steven Rossi @StevenR17634296]

@vmete98 Thanks for the update Victor. I wish you were still wearing a Habs Jersey!

[Steven Rossi @StevenR17634296]

@Aeroplan On May 17th I called and explained that I would like all my flights credited in 2022 be reversed. This is a clerical error by the person handling my business travel. Every time I call,nobody can provide an update. Strangely, one segment only has been reversed.