Steven Van Belleghem

International keynote speaker - Author - Entrepreneur.
Core topic: customer experience in a digital/AI driven world

[Steven Van Belleghem @StevenVBe]

Customer Experience trends for 25: The Rise of AI Agents and its impact on #CX
https://t.co/IiQe8RuDpJ

[Brian Solis @briansolis]

.@dominos taking pizza delivery to new heights!

[TheyDo - Journey Management @TheyDoHQ]

Most companies claim they're customer-centric, but few truly deliver.

What's the secret to a customer-obsessed culture?

CX expert @StevenVBe shares 4 powerful transformations to bridge the execution gap and drive loyalty and growth.

👇🧵

[Thinkers360 @thinkers360]

CX Tip: Go JOY SPOTTING in your company! by Steven Van Belleghem https://t.co/TAbegAgJoU via @StevenVBe of Nexxworks on @Thinkers360 #CustomerExperience #BusinessStrategy #CustomerLoyalty

[Thinkers360 @thinkers360]

How the Love of 100 early AirBnB customers were the start of their global success https://t.co/PXMDd3ljaB via @StevenVBe of Nexxworks on @Thinkers360 #CustomerExperience #BusinessStrategy #CustomerLoyalty

[Maddyness UK @Maddyness_UK]

🛍️ @StevenVBe, world-leading expert in #customerexperience and the #author of A Diamond in the Rough, analyses how @shoptemu is taking on the giants of #ecommerce.

https://t.co/S7bvmjH1fr

[Shep Hyken @Hyken]

What distinguishes actual loyalty programs from marketing loyalty programs?

Don't miss @StevenVBe on #AmazingBusinessRadio as he discusses creating a customer-centric culture, emphasizing the importance of effective empathy.

https://t.co/CCSEDUnjnd #customerservice #CX

[Tom De Smet @TomDSmet]

Wie verbaasd is over de usb-drop van Factcheckers had gewoon in 2022 mijn interview met
@StevenVBe op @Apache_be kunnen lezen. "Er is altijd wel een personeelslid dat zo’n stick vindt en zijn nieuwsgierigheid niet kan bedwingen." Gevolg: bedrijf gehackt.

https://t.co/f4Mhkn5gUZ

[Steven Van Belleghem @StevenVBe]

@pvanloij B dankt voor je 'expert' remark!

[Steven Van Belleghem @StevenVBe]

Time for a new episode of RADAR, our monthly @nexxworks podcast! Last show of 2023: enjoy!
https://t.co/UAGqxa3b0u

[Shep Hyken @Hyken]

CEOs think they are customer-centric and probably want to be, but obviously, the people who make that determination—customers—disagree.

I recently interviewed with @StevenVBe to discuss how to bridge that gap. https://t.co/1Arw25cJWi #customerservice #customerexperience #CX

[Shep Hyken @Hyken]

Don't miss this week's Amazing Business Radio! We have @StevenVBe, CX expert and author of A Diamond in the Rough: Over a 100 Specific Tips to Build a Strong Customer Culture.

https://t.co/CCSEDUnjnd #customerservice #customerexperience #CX

[Shep Hyken @Hyken]

Ever wondered why your customer-centric initiatives fall flat? @StevenVBe has the answer: "Micro-decisions." It's not just about flashy presentations; it's the small choices that model a customer-centric culture. https://t.co/WDHqAYKNmG @Forbes #Leadership #CustomerCentricity

[Steven Van Belleghem @StevenVBe]

@Hyken @Forbes Thank you so much for this amazing review, Shep! Really appreciate it!

[Steven Van Belleghem @StevenVBe]

Super happy with this amazing review of 'A Diamond in the Rough' in @Forbes by @Hyken

https://t.co/8BshlGCLd7

[Steven Van Belleghem @StevenVBe]

Check out my new video: 10 Customer Experience Trends for 2024. #CX
https://t.co/ogfIpYEYKd

[Thinkers360 @thinkers360]

10 top books about creating a customer culture that delivers https://t.co/N08GgULFWA via @StevenVBe on @Thinkers360 #CustomerExperience #Marketing

[Steven Van Belleghem @StevenVBe]

Happy to share my annual list of 10 Customer Experience Trends for 2024. #CX #CXtrends #trends24
https://t.co/lYbINSydhu

[Steven Van Belleghem @StevenVBe]

Thank you Elite Magazine for a very nice review of 'A Diamond in the Rough'. https://t.co/tw7DLEduZd

[Steven Van Belleghem @StevenVBe]

New article on MyCustomer : does your company play in a packed or in an empty stadium? #CX

https://t.co/dQRhut11AC