Steve

[Steve @Steveniys]

@giffgaff You disconnected my SIM (vital for bank/medical) WITHOUT warning! Forced a refund & ARBITRARILY CLOSED my tickets (Ref: 260824-001435, 36196194) with ZERO resolution. Restore my number & escalate NOW, or I will report you to the Ombudsman and @Ofcom!

[Steve @Steveniys]

@giffgaff My number was suspended without warning! It's linked to essential bank/medical accounts. Ticket 260824-001435 is stuck at 'HQ' with NO response, causing severe distress. Resolve ASAP or issue a Deadlock Letter immediately for the Ombudsman!