Today the Minister for Victims and Community Safety met with the @slcccomplaints and its Consumer Panel to mark a change that expands the Panel’s remit giving consumers a stronger voice in how legal services are regulated in Scotland. The new legislation takes effect 1 July 2026.
Do you want to find out more about what we have been up to over the last few months and our plans for the future? Check out the video blog by @StevensonLaw below. #VideoBlog#Legal
A great opportunity to contribute to the work of the @slcccomplaints - providing governance and oversight of our work, and directly helping resolve cases for parties.
We are looking for a non-legal board member! As a small public sector organisation, you'll have the chance to make a real difference to how we work and the experience of those we support. Want to know more? Just follow the link below to apply!
#BoardMember
Really great 'work in progress' show by @willrowlandhehe in free fringe at Banshee Labyrinth (14:40) - the weight of ancestors, Frued, and what happens in parks in east London - https://t.co/05ZaExzvxP
Looking to boost consumer satisfaction and reduce complaints? Our report, "It Pays to Be Clear – Why Price Transparency Matters," explains why being clear about pricing can help reduce complaints and attract new business. To read the report, the link is below.
We have published our review of the Faculty of Advocates’ complaints process. To learn more, read the report on our website; the link is below. #Report
We are pleased to announce the appointment of the new Standards and Regulation Board (SRB) and our first 2023 SRB annual report on the regulatory work undertaken last year.
👉 https://t.co/DFXQTslrbE
#WeAreRICS#RICSGovernance#SBR
Join our small, friendly team as a Case Investigation Manager! Enjoy a great culture and fantastic benefits. Hear from Sharon about how flexible hours let her enjoy horse riding. Watch her video below or visit our YouTube channel for more.
Find the job description below.
#Hiring
It was great to speak at the @slcccomplaints Board meeting today where we discussed the Ombudsman landscape, and the role the OA’s plays to encourage sharing best practice between OA members