StringsAndCelluloid

Writer and director in training. I love film, music and reading. Father of two beautiful daughters.

[StringsAndCelluloid @StringCelluloid]

@UberUKI_Support I’ll put it simply. I paid for an order in full at the time of placing said order as was quoted on the receipt. Sometime later, the receipt was adjust and my account charged. Why was an adjustment made? I can’t see of any reason and you STILL haven’t told me.

[StringsAndCelluloid @StringCelluloid]

@UberUKI_Support Hey Uber, does your company actually offer customer service or just automated responses that don’t help? I’ve spent weeks trying to get some answers and haven’t gotten anywhere. Worst customer I’ve ever experienced.

[StringsAndCelluloid @StringCelluloid]

@UberUKI_Support Oh, look at that. Another generic response from Uber that doesn’t help. You’ve clearly not read my messages, have you? I’m not asking for a refund. I’m asking for clarification about an outstanding charge I don’t think I should have! It’s been a month with no explanation.

[StringsAndCelluloid @StringCelluloid]

@UberUKI_Support I keep getting told that they will be in touch but no one ever contacts me and all of the help chats I open end up being closed. Not one person has reviewed what I’ve said and actually communicated with me. It’s disgusting customer service and I can’t wait to close my account.

[StringsAndCelluloid @StringCelluloid]

@TicketmasterCS I’ve bought tickets for download but now want to transfers them to a friends account and it won’t let me. I can’t get a response from the help chat. Can you help? Thanks.

[StringsAndCelluloid @StringCelluloid]

@CyberpunkGame awful experience with this game. I’ve had so many problems with the game on my PS4 and @Sony are making it hard to get my money back. I’m not happy one bit.

[StringsAndCelluloid @StringCelluloid]

@PlayStationUK why is the chatbot so damn awful. I can’t get the help I need. Please respond.

[StringsAndCelluloid @StringCelluloid]

@PlayStationUK why is it so hard to get through to the PlayStation support for a refund? Very disappointing.

[StringsAndCelluloid @StringCelluloid]

@RMcElhenney @VancityReynolds @PasteMagazine Who the hell@is Reynolds?

[StringsAndCelluloid @StringCelluloid]

@RMcElhenney @Noahsyndergaard Fuck me. I’ve literally this second just finished watching that scene. Woah, the timing on that.

[StringsAndCelluloid @StringCelluloid]

@ubereats_uk @UberUKsupport @dkhos you’ve ignored me for over a month now. Is that what you call quality service? Absolutely disgusting.

Hey, @McDonalds. Help me out here. Uber delivered inedible food and are refusing to help out. Surely you don’t want your rep damaged by them?

[StringsAndCelluloid @StringCelluloid]

@dkhos I just thought I’d let you know that the @UberUKsupport @ubereats_uk customer service here in the U.K. is the absolute worst I’ve ever experienced. I will continue to pursue a refund, I will have my money back.

#boycottuber

[StringsAndCelluloid @StringCelluloid]

It’s been three weeks. You’ve ignored me for three weeks. It’s utterly disgusting. On the phone to citizens advice, now. Hopefully I’ll get a resolution another way.

#boycottuber

[StringsAndCelluloid @StringCelluloid]

@UberUKsupport seventeen days. It’s been 17days and you’re still ignoring me. At least give me the respect and answer me messages. Worst customer service I’ve ever experienced.

#boycottuber

[StringsAndCelluloid @StringCelluloid]

@UberUKsupport it’s fifteen days now. Never in my life have I experienced such terrible customer service.

#boycottuber

[StringsAndCelluloid @StringCelluloid]

@QMusicAddict @UberUK Good idea. I’ll give that a try. I hope you get your issue sorted, too!

[StringsAndCelluloid @StringCelluloid]

@QMusicAddict @UberUK I’m going to do the same thing. They’ve offered me no explanation why they’re refusing even after I’ve quoted the consumer act to them, and then they’ve ignored me for two weeks.

#boycottuber

[StringsAndCelluloid @StringCelluloid]

@UberUK you’re willing to give free delivery but won’t refund my order that was not fit for purpose? Then you ignore me for two weeks. Awful service. As soon as I get my refund I’m deleting my account.

#boycottuber

[StringsAndCelluloid @StringCelluloid]

@UberUKsupport @ChocoDiddles You’re replying to other people, why aren’t you replying to me? It’s been 2 weeks.