Chris Stroud

[Chris Stroud @Stroud_87]

@LNRailway with recent service disruption I have utilised delay-repay a fair bit but never claimed my taxi for the final section of the journey, which costs more than the payback. How do I claim for this?

[Chris Stroud @Stroud_87]

@jimmayyyy698 @LNRailway You are incorrect, I travel several times a week. Including underground to moorgate a day costs me £33.80 using contactless compared to £41.80 + £5.80 underground using tickets, or £51 with a travel card. Maybe you're being overcharged.

[Chris Stroud @Stroud_87]

@LNRailway all contactless card readers at Leighton buzzard station are offline today. What do we do in this situation? Will it be fixed by my return journey? I don't want to be charged the max fare if I tap in at Euston and they are still off. A normal ticket will cost me more.

[Chris Stroud @Stroud_87]

@LNRailway More expensive though. Any news yet?

[Chris Stroud @Stroud_87]

@LNRailway Is there any way for me to know before starting my journey home whether they are working or not? I don't want to tap in if I can't tap out.

[Chris Stroud @Stroud_87]

@NOWHelpTeam I called this morning, there were no updates on file. I guess I'm still in a queue for investigation.

[Chris Stroud @Stroud_87]

@NOWHelpTeam my broadband was supposed to go live yesterday. Can this be looked into please? I need the internet for my job. Called this morning and was told it could be 72 hours?! I moved from Sky broadband @SkyHelpTeam which was cut off on Friday morning..

[Chris Stroud @Stroud_87]

@NOWHelpTeam Day 4 of no internet. Looks like I can't work today then. Regret moving to NOW broadband..

[Chris Stroud @Stroud_87]

@NOWHelpTeam Day 3 of no internet.. do the provisioning team work weekends or am I hoping in vain? Mobile data has nearly run out and I need internet access for work tomorrow.

[Chris Stroud @Stroud_87]

@NOWHelpTeam So there's no way to escalate within that team? I'm just being passed around..

[Chris Stroud @Stroud_87]

@NOWHelpTeam I don't remember it being called the provisioning team, but they did say it was escalated. 72 hours doesn't seem like much of an escalation. That would be Tuesday morning... I feel like I'm just stuck in a queue...

[Chris Stroud @Stroud_87]

@NOWHelpTeam The person I spoke to wasn't sure why it was delayed and suggested that maybe they "hadn't gotten around to it'..

[Chris Stroud @Stroud_87]

and just had my call ended. Thanks BA!
@British_Airways how do I get a refund?

[Chris Stroud @Stroud_87]

@British_Airways been on hold for an hour and a half so far trying to get a refund for my honeymoon flights that were cancelled in 2020. 10th attempt in the last year to call. How do I get a refund when no one answers? Why am I chasing this when you cancelled my flights?

[Chris Stroud @Stroud_87]

@candmclub please STOP sending these addressed to the old owner that left 3 years ago. We have sent every one back and called you twice to stop it. Please stop sending them.

[Chris Stroud @Stroud_87]

@madebygoogle, @deezeruk Have you guys met?
Google Home with Deezer support please

[Chris Stroud @Stroud_87]

@AmazonHelp Can't do that, pre-ordered in March so order is not within last 60 days.

[Chris Stroud @Stroud_87]

@AmazonHelp Package arrived..barely, not impressed with how it's packaged, better work! #8days #whatsapreorderworth #orderedinmarch

[Chris Stroud @Stroud_87]

@AmazonHelp 7th call changed delivery address lastnight. Dispatched again this morning. Likely to wrong address.. fingers and toes crossed.

[Chris Stroud @Stroud_87]

@AmazonUK when am I going to get my order? 7 calls to CService, 2 no shows, 2 failed deliveries when I told you I wasn't home. 8 days late..