@Dell your company stole $1,807.65 from me and I can't get it back. It has been 3 months now. Fix this. I refunded a laptop purchase and all was good, until I was charged the same amount again 9 days later without my authorization. I guess this is the only way to get things done.
Do you stay profitable scamming people for products they didn't want or use? Can't imagine that's an effective business strategy in the long-run. Now I have a client mad at me and I can't afford to pay the bill. Could have just done the right thing in the first place.
Hey @CBforEmployers, your sales/customer service team is trying to charge me for 2 months worth of products I did not order or use all because they have an archaic method of cancelling a contract that shouldn't have auto-renewed in the first place. Worst CS experience of all time
@CBforEmployers I've recently had the worst customer service experience of my adult life.
Contracts should not auto-renew if a customer doesn't manually cancel them after explicitly stating they only want one month of service.
@DellCares your company stole $1807 from me in June and I STILL haven't been able to recoup the money. I opened up a support ticket and the agent just went dark on me. I never even got a notification the ticket was closed. It's amazing to me you can stay in business like this.
@LinkedInHelp I contacted your support chat twice now to request a change of client relationship manager and it still isn't happening. I just got a voicemail from my current rep and still no Inmails that I requested. Created this Twitter acct for this purpose alone. Ridiculous.