Stuart Inglis

[Stuart Inglis @StuartInglis10]

@VirginAtlantic Just want to say a massive thank you to all at Virgin Atlantic, especially Michelle and Miss Spencer in Antigua for finding, forwarding and delivering my bag in such a quick time. Thank you.

[Stuart Inglis @StuartInglis10]

@VirginAtlantic A big thank you to Michelle, Miss Spencer and the Virgin Atlantic team in Antigua for finding and delivering a missing bag so fast and efficiently. Such a shame that @AirFranceUK seemed less than helpful.

[Stuart Inglis @StuartInglis10]

@AirFranceUK

[Stuart Inglis @StuartInglis10]

@AirFranceUK Flew in with you last night from Paris en route with Virgin Atlantic to Antigua. Bag checked to come to London not ANU but no sign on arrival in London and no one to report it to. Stayed at airport and reported lost early this morning but no sign at all. Please help.

[Stuart Inglis @StuartInglis10]

@AirFranceUK Air France flight AF1380 at appx 21h30 on saturday 10th December. This bag was checked in at Charles De Gaulle using any of the following references.

 25W7TL

FD5L9A

E-ticket 9329000109711 Stuart Inglis

E-ticket 9329000109712 Patricia Inglis

[Stuart Inglis @StuartInglis10]

@AirFranceUK Also what do we do about buying replacement clothes etc as we are now in Antigua with nothing to wear etc. Thank You

[Stuart Inglis @StuartInglis10]

@AirFranceUK Also the link you have sent me does not open.

[Stuart Inglis @StuartInglis10]

@AirFranceUK Hi Yvonne. No we are unable to declare online because Air France website did not recognise any of our booking reference numbers or e ticket numbers so we still have no news. Can I privately send you all that information?

[Stuart Inglis @StuartInglis10]

@VirginAtlantic Hi. Thanks for this. Full name is Stuart Inglis. Booking ref is FD5L9A and e ticket number 9329000109711 and airline res code 25W7TL and luggage tab ref 0057 AF 833898. Departed Paris yesterday evening(Dec 10) and currently heading back to LHR as I am flying to Antigua this pm

[Stuart Inglis @StuartInglis10]

@VirginAtlantic Lost suitcase enroute from Paris to Anu via London with no one and I mean no one on the ground at LHR to help even start the tracing process. Landed 21h30, not good enough.

[Stuart Inglis @StuartInglis10]

@VirginAtlantic Please do. Bit of a twitter novice, how do you DM me?

[Stuart Inglis @StuartInglis10]

@VirginAtlantic The very first point you make when trying to locate a missing suitcase is to contact your staff. No one at Terminal 3 arrivals for at 21h30 arrival from Paris and am flying this lunchtime to Anu with no bag. Please help.

[Stuart Inglis @StuartInglis10]

@VirginAtlantic Antigua is and was top if the agenda but you have managed to loose my suitcase with no one around at Heathrow Terminal 3 to help the tracing process.

[Stuart Inglis @StuartInglis10]

@British_Airways Months after submitting a claim and countless attempts at follow up I'm still waiting to hear anything from @British_Airways . Come on for goodness sake! Patience running very thin. @fail

[Stuart Inglis @StuartInglis10]

@British_Airways Please update me on case number 22820533. Been waiting for some time now!

[Stuart Inglis @StuartInglis10]

@British_Airways Please can I have some updated information on case number 22820533 - been waiting a while now!

[Stuart Inglis @StuartInglis10]

@nsandihelp Yes I am, do I need to give you bank account details even though I want to reinvest my winnings?

[Stuart Inglis @StuartInglis10]

@nsandihelp Hi. I have recently set up an account and see that I have had 2 small wins. How do I buy more bonds with the £50 I have won? Many thanks

[Stuart Inglis @StuartInglis10]

@British_Airways Just dealt with Amit from BA sales in the UK, sorted out my issues, very very helpful, well done and thank you!

[Stuart Inglis @StuartInglis10]

@British_Airways Tweeted earlier about not being able to use an evoucher on an important booking, can you give me some advice on who to contact or how to rectify this problem please? I have been holding for over an hour on an international call trying to get through to anyone.