@AmericanAir Why am I stuck sitting on a plane at the terminal for over an hour with no information from any of your people. American, why you fail so hard. Ughhhhh. #stuckinDallas
Boarded at 644pm.....904pm STILL SITTING AT THE GATE. No water, very very little communication, 0 f@#ck's given by @AmericanAir@CBSNews Are we being held hostage?
@AmericanAir Yeah right, I have the app, I can read, that's been changed multiple times. This is the WORST flight experience ever. Tell us you don't give a crap about us without telling us you don't give a crap about us....
What if this is just a social experiment, maybe were all being filmed.... just to see how long we'll sit here patiently with no information or water crowded next to a bunch of strangers....@AmericanAir , good one, you got us, can we go now
I literally just started this account to remind myself how this never happened to me on @SouthwestAir in the years and years I traveled with them. @SouthwestAir..... save me! I miss you!! @AmericanAir
@AmericanAir How about just some communication, or hand out water, or I don't know... anything to tell us you give a crap about your guests' experiences. If it's something serious we'll gladly give you grace for it, but not without communication.
Update, after sitting here for an hour a sweet, not at fault flight attendant came and said she couldn't tell us why we were sitting here but we would be taking off. Also said there were no safety concerns. @AmericanAir Seriously, that's it..