Suvam Mondal

[Suvam Mondal @SuVaMSST]

@AmazonHelp I think from yesterday 7 pm to today 6:54 am almost 12 hours..You can say 6 minutes left..ok I am waiting 6 minutes more.

[Suvam Mondal @SuVaMSST]

@amazonIN @BlueDartCares
@BlueDart_
I placed order on 2nd September.Estimated delivery date was 8th to 10th September. On 8th,9th and 10th September it was attempted for delivery but not delivered. However it is showing Wrong address, Customer is not available to receive item.

[Suvam Mondal @SuVaMSST]

@BlueDartCares Not able to call Blue dart customer care..They don't have a proper customer care no also.

[Suvam Mondal @SuVaMSST]

@AmazonHelp Your customer care have already my account details as I have talked with them..and the email id which I use during the opening my account, i am not using it https://t.co/kLL1SYyr86 have the contact no which have been given during placing https://t.co/ZWqctUtjcA can call on that.

[Suvam Mondal @SuVaMSST]

@amazonIN @BlueDartCares @BlueDart_ Have a look..they are giving wrong information.. They have not called also but they are showing Consignee not available.. I need solution for this now at first.

[Suvam Mondal @SuVaMSST]

@AmazonHelp I am not able to share the details for the third class link of great amazon.Just have a look on the tracking details.. They are telling I was not available to receive the item..Everyday they are showing the same.Why they will reflect wrong information?

[Suvam Mondal @SuVaMSST]

@AmazonHelp My almost 2000 rupees is stuck from last 10 days..again yesterday I have been told to wait another 7 days...is this a joke?not able to deliver on time so customer should have right to cancel the order..but no..Customer can't cancel due to Great Amazon Policy..

[Suvam Mondal @SuVaMSST]

@AmazonHelp Same here..It is very unfortunate that Amazon is not able to trace a 3rd party delivery partner Blue Dart..They are doing nonsense everyday but amazon don't have any authority.. Totally joke..

[Suvam Mondal @SuVaMSST]

@AmazonHelp It is not getting submitted.. I have tried so many times.Totally worst customer service.Yesterday same thing was told to me that update will be given by 6-12 hours.

[Suvam Mondal @SuVaMSST]

@AmazonHelp Again it is showing they have attempted delivery but they have faced issue. Don't know what is the issue.

[Suvam Mondal @SuVaMSST]

@BlueDartCares Still no any response from Blue Dart.What a customer service

[Suvam Mondal @SuVaMSST]

@BlueDartCares Still no resolution and no any contact from concerned authority. Always customer will suffer https://t.co/V46X3QbfhC boy is giving wrong information, but also no any action.

[Suvam Mondal @SuVaMSST]

@AmazonHelp Still no any resolution or no any contact from concerned.. What customer resolution policy of Amazon..!!If the product is not delivered on time then, customer can't cancel the order also.Still he has to wait for another one week.

[Suvam Mondal @SuVaMSST]

@AmazonHelp Only customer will be harassed.. For one product customer have to wait 15 days..I no need of the item..Cancel my order and give refund.

[Suvam Mondal @SuVaMSST]

@AmazonHelp What a policy! This time I am not able to cancel my order also..I have wait till 17th

[Suvam Mondal @SuVaMSST]

@AmazonHelp I need the solution, that is urgent delivery of item at the earliest. As per instructions I have started chat also..but no one is there to reply

[Suvam Mondal @SuVaMSST]

@AmazonHelp Good...For a order you amazon needs 17 days to deliver, to reply Amazon needs 6-12 hours.

[Suvam Mondal @SuVaMSST]

@AmazonHelp I have started chat..but no one is here to reply

[Suvam Mondal @SuVaMSST]

@amazonIN @BlueDartCares @BlueDart_ With out delivery fake information is given in app.Customer care also not able to give solution.