Subham Kundu

• Senior Soft Skill Trainer
• Public Speaking Teacher
• Freelancer
• Online/Offline Educator
• Never wants to stop growing

[Subham Kundu @Subhamkundu03]

@OlaEV_Support Your activeness and prompt resolution never ends, Ola. You can stop copy pasting formal reply formats and save your precious time. We don't have any life and you're the busiest PM of Earth, remember?

[Subham Kundu @Subhamkundu03]

@OlaElectric @bhash
Ticket# 13615620 Charger gun not working. Trunk lock doesn't work properly since purchse in 2022 (4+ YEARS!). Visited service centre 2 days back. They told to come early next day. Visited today at 12:30. Waited till 3:30. Then technician tried to open gun.

[Subham Kundu @Subhamkundu03]

@OlaElectric @bhash Dear @bhash @OlaElectric @OlaEV_Support congrats on completing 15 DAYS of FAILURE to fix charger gun. Under ur terrible management, each EV employee doing rat race. Complete target, collect salary. A business running on sales, not service. Service centres look like JUNK YARD.

[Subham Kundu @Subhamkundu03]

@OlaElectric @bhash DAY 6: No update. #Hyperpathetic service.

[Subham Kundu @Subhamkundu03]

@OlaElectric @bhash @bhash @OlaElectric @OlaEV_Support DAY 5: No update at all. #hyperpathetic Service

[Subham Kundu @Subhamkundu03]

@OlaElectric @bhash @bhash @OlaElectric @OlaEV_Support DAY 4: Finally "concluded" as it has charger gun problem (which I already mentioned 4 days back with having 0 knowledge about technician. They said it will take 15 days to get new gun. ABSOLUTELY #HYPERPATHETIC service. Worst management ever!

[Subham Kundu @Subhamkundu03]

@OlaElectric @bhash @bhash @OlaElectric @OlaEV_Support DAY 3: still "working on it". 1 charger gun. Hyperservice at it's peak. Why do I regret every time I decide to visit service centre? Don't we have work? Spending days listening to "we're looking into it".

[Subham Kundu @Subhamkundu03]

@OlaElectric @bhash @OlaEV_Support DAY 2: No update. Only had a call in the morning from technician "will let you know". #hyperservice running at 0kmph.

[Subham Kundu @Subhamkundu03]

@OlaElectric @bhash After 2 min of dedicated hardwork he gave up, said it won't open. Told me 2 keep Ola and chrgr at centre and they'd call me once they find solution. No call. Tried calling Didn't pickup. Why we need to tweet to get simple solutn frm #hyperservice? We also have job and work. HELP

[Subham Kundu @Subhamkundu03]

I recently changed ph. no. in SBI through brnch, still receiving OTP & msg in old no. I contacted branch & Cust Supp but no help. NOBODY KNOWS WHAT'S WRONG. I cant use BHIM,YONO. How many times I have to visit branch just to face consequences of changing ph no? @TheOfficialSBI

[Subham Kundu @Subhamkundu03]

Hey @OlaElectric @bhash
Ticket: 07564580. I have raised an issue regarding oil leakage from left hand brake. It's solved within 2 days. Very quick response. I absolutely loved the service technician: Sougata Ghosh. He is an expert. All issues are resolved now. Thanks!

[Subham Kundu @Subhamkundu03]

@OlaElectric @bhash kindly look into the matter ASAP.

[Subham Kundu @Subhamkundu03]

@zomato @zomatocare @deepigoyal @NRAI_India no resolution yet. Please help!

[Subham Kundu @Subhamkundu03]

I put my new business "Videshi cafe" on ur platform with lots of hope. 1st, I didn't receive a NEW CONTRACT in regard to the new price parity policy. 2nd, according to this policy u FORCED us to reduce price yet u still taking ur OWN COMMISSIONS. We r in 30% LOSS with EVERY ORDER

[Subham Kundu @Subhamkundu03]

The managers - Raj Anal & Sashi Jha, really pathetic support. THEY don't even know that I didn't receive any contract. Sashi refuses to pick my calls!
Is this your business ethics? You continue to take profits while forcing small business owners in loss.@zomato @deepigoyal

[Subham Kundu @Subhamkundu03]

@zomato @deepigoyal @deepigoyal @zomato @zomatocare NO resolution yet. I don't understand why you never support small businesses. It's truly heartbreaking.

[Subham Kundu @Subhamkundu03]

@bhash @OlaElectric Day 33: finally got my scooter back from service centre after waiting for 1 month to get it fixed.

Oh well. Thanks @OlaElectric . Appreciate your patience.

[Subham Kundu @Subhamkundu03]

Congratulations 👏🏻 @bhash @OlaElectric for completing 30 days (1 month) of NO SUPPORT.

Buying 1.5L scooter totally worth it. LOVE seeing it standing idle in centre since last 15 days. So cooperative. So helpful. absolute #hyperservice

Good job team! Screenshots attached below

[Subham Kundu @Subhamkundu03]

@OlaElectric @bhash @jagograhakjago @OlaScooter Day 29:

Everyday someone calls and be like "where is your scooter?" "Oh still in Centre? I'll check and give you update tomorrow".

The daaay that neverrr cooomess @bhash

[Subham Kundu @Subhamkundu03]

Day 24:

NO UPDATE. No calls. Scooty standing idle at centre still. @OlaElectric @bhash truly horrible. Let's see how terrible your "hyper" service is.

[Subham Kundu @Subhamkundu03]

@OlaElectric @bhash Day 28:

Absolutely no response. @bhash @OlaElectric really? Like, how come some company can be this terrible at service? That's why I bought 1.5L scooter. To keep it idle in your service centre for a MONTH?
@jagograhakjago @OlaScooter Can you do/suggest anything please?