@redBus_in Please do not delay this by just saying 'reviewing'. Your customer care agent explicitly told me earlier that redBus won't refund and challenged me to go to Consumer Court. I was stranded on the highway for 4 hours. I want a full refund and compensation immediately.
Unsafe! Bus broke at 3:30AM on highway. Scheduled reach 7AM, but reached 12:40PM! No alternative arranged. @redBus_in customer care used useless AI voice to waste time & denied refund. Pathetic! @jagograhakjago@ConsumerCourtIn
Ticket id[TV9X66000545]
#worstcustumerservice.