SueLilley

[SueLilley @SueLilley]

@tu_clothing @tu_clothing still cannot dm you about this! Your link does not work!! Like I said dreadful service 😡😡😡

[SueLilley @SueLilley]

@tu_clothing your online customer service is diabolical. Sending me a jumper that’s so filthy it looks like it’s been dragged all over the floor then saying you won’t refund me for 30 days is absolutely rubbish! Why don’t you offer replacements? 😡

[SueLilley @SueLilley]

@tu_clothing I would DM you but your link does not work and doesn’t take me to your DMs🤷‍♀️

[SueLilley @SueLilley]

@sainsburys Have done so thanks I will await a reply.

[SueLilley @SueLilley]

@sainsburys can you explain to me why I have been charged £10 for a tin of Quality Street when it’s being advertised as as £8 with Nectar? I’ve only had £2 taken off instead of £4.

[SueLilley @SueLilley]

@marksandspencer I have sent you all of the requested details and will await a reply, thanks so much.

[SueLilley @SueLilley]

@marksandspencer there is an item missing from my order, I can’t report this on your website and every time I try to call your helpline it cuts me off. Any help would be grateful thank you.

[SueLilley @SueLilley]

@Morrisons I have DMed and added my order number if that helps, thanks again 😃

[SueLilley @SueLilley]

@Morrisons the driver who delivered to me this morning was one of the best drivers I’ve had, even though he was having a rough morning. He sorted my order made sure it was all there after a hiccup, really chatty and polite! I hope the rest of his day was better than his morning😊

[SueLilley @SueLilley]

@Morrisons Thanks so much I will await a reply.

[SueLilley @SueLilley]

@Morrisons can you explain to me why your legs of lamb are on offer and yet when delivered you are charging full price yet it’s only on the small print on the receipt? Why have I paid £13 a kg when it clearly
States 6.49lg and as you can see I’ve had no discount?😡

[SueLilley @SueLilley]

@Morrisons Any chance of an update on this please @Morrisons it’s been over 24 hours and I’ve had no response to my DM. It’s clearly an issue as others are complaining here and on other social media!

[SueLilley @SueLilley]

@werwhatwer @Morrisons Many people complaining now! Why should we have to wait for refunds @Morrisons and that’s only people who can actually get through on the phone to you! Many of us keep being cut off😡

[SueLilley @SueLilley]

@werwhatwer @Morrisons Seems a lot of people have, I’ve seen a few people on Facebook complaining also! @Morrisons I have DMed you but as yet no reply and this seems like an issue for many!! Will we be receiving refunds?

[SueLilley @SueLilley]

@Morrisons I have DMed you all of the details, I shall await a response thank you.

[SueLilley @SueLilley]

@Morrisons I have done so, I will await a reply thanks.

[SueLilley @SueLilley]

@Morrisons twice now you’ve sent me codes for £10 off my shop and both times they come up as invalid, I give up🙄😡🙄

[SueLilley @SueLilley]

@Morrisons and yet another week has passed and this STILL is not resolved. My dms are now being ignored so am I to take it I am not getting the summer promotion points you PROMISED me in my dms.
And no I don’t want to dm you again I’ve been doing that for almost 2 months!!

[SueLilley @SueLilley]

@Morrisons So I keep hearing every single time I message you. Not surprised at all I can’t have a reply other than the automated one you keep sending out to everyone, not good enough now really #badcustomerservice #morrisons

[SueLilley @SueLilley]

@Morrisons you keep telling people that you are answering problems but the truth is you promised me points from well over a month ago due to your mistakes and yet even after a further months worth of dms you have not rectified the problem!! How long will this take?!?