jenkacherepenka

[jenkacherepenka @SugarPonchik]

@BCFerries What the f is wrong with you guys. You let people come on reservation, we are literally sitting in terminal now in Landgale. No announcement made in the terminal. You are so incompetent

[jenkacherepenka @SugarPonchik]

@BCFerries Could you please advise when affected customers will be contacted? Will it be by phone?

[jenkacherepenka @SugarPonchik]

@bchydro Can you please advise when the power will be back on? Have a baby and this is really disruptive. Thank you

[jenkacherepenka @SugarPonchik]

@bchydro It’s been 10 hours. No updates, no resolution. Please advise the reason for outage and when this will be resolved. Please advise what will be done for this area to avoid future outages at this frequency. You can’t keep treating people of west van like this.

[jenkacherepenka @SugarPonchik]

@bchydro when will this be fixed? It’s 8 hours without power, no wind, no storm. You can’t keep treating people like this. No updates, no communication. You fixed most of other outages since yesterday yet west van gets the longest repair times every single time.

[jenkacherepenka @SugarPonchik]

@partying101 @bchydro @zubject Thanks! Do you think @bchydro will fix the network now that you fixed my grammar?

[jenkacherepenka @SugarPonchik]

@partying101 @VanShowtime @bchydro Yeah the forests of West Vancouver are considered some of the most remote areas of Canada. They are particularly famous for star gazing because your views won’t be interfered by lights due to lack of electricity

[jenkacherepenka @SugarPonchik]

@bchydro @zubject Your crew has not arrived yet. The frequency outages and lack of competence is absurd at this point.

[jenkacherepenka @SugarPonchik]

@bchydro Your executives averaged $500k in compensation last year. May be they should all be placed on unpaid leave with no electricity for a few weeks.

[jenkacherepenka @SugarPonchik]

@theJagmeetSingh You need to resign

[jenkacherepenka @SugarPonchik]

@PurolatorHelp hi, i have reached out to you now here 3 times. i sent you a DM. you had my package for 2+ weeks since nov 28. please respond to my DM, this is insane how horrible you are.

[jenkacherepenka @SugarPonchik]

@PurolatorHelp hi I sent you DM several days ago with tracking number. You had my package since November 28 which is stuck due to “missed connection”. Impossible to reach agents by chat or phone. You’re not responding here either. Please provide update

[jenkacherepenka @SugarPonchik]

@FedExCanada hi I sent you DM, there have been no updates to my parcel for days. Then I get this email: you updated my delivery date for “will be updated soon”. Make it make sense. Read your DMs

[jenkacherepenka @SugarPonchik]

@bchydro when will you assign the crew. It’s exhausting to be without power or updates for a cumulative week in a month after 3 outages. Please provide an actual response instead of generic copy paste. You have ignored West Vancouver every single outage this month

[jenkacherepenka @SugarPonchik]

@mansoori @bchydro They won’t assign the crew today. Likely Monday.

[jenkacherepenka @SugarPonchik]

@bchydro This is the most unhelpful generic response. Just like last time: no power and no updates and no crew assigned. Will you refund me a week worth no power in a month for your horrible service?

[jenkacherepenka @SugarPonchik]

@bchydro hi we have been without power since morning. No crew assigned in west Vancouver. No updates. It’s obvious we will be without power for days again. West Vancouver was hit hard last two outages. This is now cumulative day 7 out of 4 weeks without power. Do you care at all?

[jenkacherepenka @SugarPonchik]

@bchydro Your updates are always generic and unhelpful. This is the third time in a month that there is wind that your network is unable to withstand. Stop giving apologies and improve your service.

[jenkacherepenka @SugarPonchik]

@FedExCanada hi i sent you a DM, can you please advise what happened to my package? It appears to be stuck somewhere, past its delivery date and no new delivery date. It’s quite frustrating as no agents are available to help. Please read your DMs