@Mscvac Hi there, we are sorry to hear that you are experiencing issues with your card. There are no current system issues on our side. Please email [email protected] and a member of the team will be happy to look into this and assist you further. Kind regards, SM
@teemillionss Hi there, thanks for your message. If you’ve registered interest in opening a Suits Me account on our website, we’ll notify you as soon as onboarding resumes.
We appreciate your patience while we continue working to improve our service.
Thanks, SM
@ChloeWi49686288 Hi Chloe, we are sorry to hear about the difficulties in getting through to us. We can see that you've been in touch and we've raised your case with the relevant team, who will review the provided information and will get back to you as soon as possible. Kind regards, SM
@Bethanyrogers__ Hello, We are sorry to hear you feel that way. We have replied back to your email last week, but we haven't heard anything back from you. A member of our team will give you a call today to assist. Kind regards, SM
@TracyPr1974 Hello, we are really sorry for the difficulty getting through to us. We believe that we've been in touch and you've been advised regarding your account. For further help, don't hesitate to email [email protected], and we'll be happy to help. Kind regards, SM
@MATIC_DC Hello, we are sorry to hear that you've been charged for unpaid Direct Debits. We are unable to locate your account through this platform, but if you email [email protected] we'll be happy to help. Kind regards, SM
@MATIC_DC Hi there, thank you for bringing this to our attention and we are sorry to hear that you haven't had a response yet.
We are unable to locate your account through this review, but if you email [email protected] we'll be happy to help. Kind regards, SM
@MATIC_DC Hello, we are sorry to hear that you are experiencing issues accessing your account. We believe that an agent has been in touch with you, however, if your query is urgent, please email [email protected] and we'll help as soon as possible. Thanks, SM
@Morganbrowxyo4 Hi Morgan, we are sorry to hear that money have been taken from your account. We are unable to assist through this platform, however, if you email [email protected] with your crime reference number, we'll prioritise this for you and assist further. Kind regards, SM
@F1N7L3Yjeans Hi Joe, we are sorry to hear that you've experienced difficulties getting through to us. We are unable to locate your account through this platform, however, if you email [email protected] a member of our team will be happy to help. Thanks, SM
@LorenWhite2na Hi there, we are sorry to hear you feel that way. If you need help with your account, please email [email protected], and we'll be happy to assist. Kind regard, SM
@BroxiMemo Hi, we are sorry to hear that you are experiencing issues logging in. We are unable to assist through this platform, however, if you email [email protected] a member of our team will be happy to help. Kind regards, SM
@OfficialEzz Hi Ezzie, thanks for reaching out. We do have a support team that works on the phones, however, we've been busier than usual. If you still need help with your account, please email [email protected], and a member of our team will be happy to help. Thanks, SM
@JpgLeon Hi there, thanks for reaching out. We are unable to discuss the accounts or assist through this platform, however, if you email [email protected] we'll be happy to look into this for you and assist. Kind regards, SM
@LiamTomo3 Hi there, we’re very sorry to hear about your experience. This is not the level of service we aim to provide. Please reach out to [email protected] directly so we can investigate and help resolve any issues with your funds. Kind regards, SM
@AvaniEbony666 Hi, we’re really sorry you feel this way. Transfer fees recently changed to a % fee capped at £4, so some transfers may still reach the cap depending on the amount. We can’t discuss accounts here, but if your partner emails [email protected] we can look into this. SM
@Ry4n_2024 Hi Ryan, we are sorry to hear that you are experiencing issues accessing your account. We are unable to help through this platform, however, if you email [email protected] a member of our team will be happy to help. Kind regards, SM
@mohye_aldin Hi Mohye, we are sorry to hear that you've been experiencing issues getting in touch. We are unable to assist through this platform, however, if you email [email protected] a member of our team will be happy to help you. Kind regards, SM