Sujato Ghatak

AI & Technology Strategist | Telecom, Digital & CX | 25+ years across global markets | Writing about AI, business, geopolitics & the forces shaping tomorrow.

[Sujato Ghatak @SujatoGhatak]

India's GCC boom is more than a story of cheaper talent. It is reshaping global business operations and challenging the 25 year old BPO industry that helped build India's technology economy.

My latest essay on Substack: [https://t.co/bo3vZBKzOv]

#IndiaGCC #GlobalBusiness #BPO

[Sujato Ghatak @SujatoGhatak]

What happens when intelligence itself becomes a metered service? Tokens may become the new unit of machine consumption, reshaping the economics of technology.

My latest essay: [https://t.co/k2JXzdWEBp]

#ArtificialIntelligence #AIEconomics #DigitalEconomy #AIInfrastructure

[Sujato Ghatak @SujatoGhatak]

From talktime to data, from UPI to OTT, and now from intelligence to tokens. Who owns the economics of our digital lives?

My latest essay on Substack: [https://t.co/4voT2dTt82]
#FutureOfAI #DigitalPayments
#SubscriptionEconomy
#AIInfrastructure #IndianEconomy #FutureOfWork

[Sujato Ghatak @SujatoGhatak]

AI promises greater productivity and unprecedented abundance. But who bears the cost of the transition—in jobs, resources and economic inequality? My latest Substack examines the other side of the AI boom.

Read: [https://t.co/mqDB9YWoj8]

#AI #FutureOfWork #AIEconomy

[Sujato Ghatak @SujatoGhatak]

AI can make decisions faster. But who has the authority to stop it when things go wrong? My latest Substack explores the accountability gap in autonomous AI.

Read here: [https://t.co/TS6OIn3yQo]
#AIAccountability #AgenticAI #AIGovernance #ArtificialIntelligence #AISafety

[Sujato Ghatak @SujatoGhatak]

AI is making employees faster. So why aren't companies seeing the returns? My latest Substack examines the growing gap between AI adoption and actual business value.

Read here: [https://t.co/8jn7bzbHOO]

#ArtificialIntelligence #AIProductivity #AIROI #EnterpriseAI

[Sujato Ghatak @SujatoGhatak]

AI can answer the call. But can it solve the problem?

My latest Substack explores AI, customer experience and the real cost of automation.

Read here: [https://t.co/LcPKikD8s8]

#AI #CustomerExperience

[Sujato Ghatak @SujatoGhatak]

The real AI threat may not be machines becoming conscious, but machines becoming capable enough to act beyond our control. The OpenAI–Hugging Face incident is a warning worth examining. My latest on Substack: [https://t.co/KWWq7m91cP] #AI #AgenticAI #Cybersecurity

[Sujato Ghatak @SujatoGhatak]

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[Sujato Ghatak @SujatoGhatak]

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[Sujato Ghatak @SujatoGhatak]

South Africa may bend telecom rules for Elon Musk's Starlink https://t.co/pwkd81zntg

[Sujato Ghatak @SujatoGhatak]

@maitreesh @LSEEcon @STICERD_LSE Congratulations Dada!!

[Sujato Ghatak @SujatoGhatak]

The Missing Piece in Africa’s AI Blueprint: The Computing Conundrum https://t.co/3opRRtuJdm

[Sujato Ghatak @SujatoGhatak]

Empowering Telecom Innovation: 5th Edition Connected Africa Summit Shines In Johannesburg https://t.co/yBsmZeclmB via @Africa_com

[Sujato Ghatak @SujatoGhatak]

Looking Forward to Participate in this Unique event on 2nd of July'2024 - IoT West Africa Confab to Promote Emerging Technologies, Digital Transformation in Telecons Sector  – THISDAYLIVE https://t.co/dwjkDEx1SV

[Sujato Ghatak @SujatoGhatak]

Spectranet Launches Voice-Over-LTE (VoLTE) with WiTel Desk Phones https://t.co/UCekcn8BX2 via @TechEconomyNG

[Sujato Ghatak @SujatoGhatak]

Ajay Awasthi: Ubiquitous Fixed Broadband Key to Internet Connectivity https://t.co/JA8JlXao1L via @thisdaylive

[Sujato Ghatak @SujatoGhatak]

BoICT Awards: Spectranet wins “Best 4G LTE ISP https://t.co/7h35oXRZ2M

[Sujato Ghatak @SujatoGhatak]

WhatsApp likely to add another verification code to prevent fraud https://t.co/b9TP1iBOw9 via @Ettelecom

[Sujato Ghatak @SujatoGhatak]

Telecom Diary: Tussle over spectrum for private networks deepen, 5G auction may be delayed https://t.co/8OKlfeg9Vu via @Ettelecom