Sujayata Deb Roy

Former Ms. India - Woman of Dignity 2022 Finalist

[Sujayata Deb Roy @SujayataR]

@zomatocare It has been 3 days and ZERO response from @ZomatoCare regarding a safety threat and extortion by their rider in Hyderabad. Your agent Soumya ghosted me while the rider was at my door. Is this your standard for safety? @deepigoyal #ZomatoFraud

[Sujayata Deb Roy @SujayataR]

@zomatocare It has been 3 days and ZERO response from @ZomatoCare regarding a safety threat and extortion by their rider in Hyderabad. Your agent Soumya ghosted me while the rider was at my door. Is this your standard for safety? @deepigoyal #ZomatoFraud

[Sujayata Deb Roy @SujayataR]

SAFETY ALERT! @ZomatoCare A Rapido rider fulfilling a Zomato order in Hyderabad extorted extra money from me and refused to leave my door. Your support agent Soumya witnessed this on chat but provided no help. Is this how you handle #femalesafety? @zomato

[Sujayata Deb Roy @SujayataR]

@zomatocare Till now, I have not gotten any update or any message from your team. Is this the way you maintain customer safety that too of a female? @zomato @deepigoyal

[Sujayata Deb Roy @SujayataR]

@zomatocare I'd appreciate it if I could get a call back so that I can tell more in detail about the incident happened.

[Sujayata Deb Roy @SujayataR]

@zomatocare Order ID:#8007607816

[Sujayata Deb Roy @SujayataR]

@flipkartsupport So, finally, after 15 days, I have received my product. It's great that you all have resolved the issue after posting it on social media. Otherwise, I wouldn't have received my product. @ConsumerHelpBBR @shadowfax_in @Flipkart @ndtv @jagograhakjago @PMOIndia

[Sujayata Deb Roy @SujayataR]

My order was supposed to be delivered on 10th Oct, but it’s still pending! It’s an adult bed pad for my bedridden father & despite repeated complaints, I only get scripted replies. The delivery partner is not picking up my calls. This is unacceptable. @Flipkart @shadowfax_in

[Sujayata Deb Roy @SujayataR]

@flipkartsupport Stop replying copy-pasted auto-generated messages..

[Sujayata Deb Roy @SujayataR]

@flipkartsupport Again auto-generated reply. What kind of service are you providing to the customers? @Flipkart @shadowfax_in @ConsumerHelpBBR @DoC_GoI @PMOIndia

[Sujayata Deb Roy @SujayataR]

@flipkartsupport @shadowfax_in @ndtv @Flipkart @PMOIndia @DoC_GoI @ConsumerHelpBBR #ScamAlert #ScamDeliveryAgency @shadowfax_in @PMOIndia @flipkartsupport @ConsumerHelpBBR @DoC_GoI @jagograhakjago

[Sujayata Deb Roy @SujayataR]

@flipkartsupport @shadowfax_in @ndtv @Flipkart @PMOIndia @DoC_GoI @ConsumerHelpBBR It's been a 15-day delay now, and there's no response. @ConsumerHelpBBR

[Sujayata Deb Roy @SujayataR]

@flipkartsupport Activeness from your team can't be seen. I have not received a single call or support from your team. I'm only getting auto-generated messages. #SCAMDELIVERYAGENTS #ScamAlert @PMOIndia @shadowfax_in @ConsumerHelpBBR @jagograhakjago @Flipkart

[Sujayata Deb Roy @SujayataR]

@flipkartsupport No, your team didn't call me. I have received zero calls or support from your team so stop saying lies on social media platforms by your auto generated messages. @Flipkart @ConsumerHelpBBR @PMOIndia

[Sujayata Deb Roy @SujayataR]

@flipkartsupport @Flipkart @shadowfax_in @DoC_GoI @ConsumerHelpBBR #ScamDeliveryCompany @shadowfax_in Supported by @flipkartsupport @Flipkart @PMOIndia @DoC_GoI @ConsumerHelpBBR

[Sujayata Deb Roy @SujayataR]

@flipkartsupport @Flipkart @shadowfax_in @DoC_GoI @ConsumerHelpBBR Now after these many days I got this status from the worst delivery service company @shadowfax_in People should know that this company does scam. Not responding to customers call & sending back the shipment cause they have opened the franchise but don't have logistics. @Flipkart

[Sujayata Deb Roy @SujayataR]

@flipkartsupport Stop posting Auto generated messages. @flipkartsupport @Flipkart @shadowfax_in