SumUp

For local businesses and the people who love them.

[SumUp @SumUp]

@rochaxbiobio Queremos entender mejor su situación y encontrar juntos una solución lo antes posible.
Para poder ayudarle, por favor envíenos un mensaje privado con su número de cliente o la dirección de correo electrónico registrada en su cuenta, y compártanos detalladamente lo que ocurre.

[SumUp @SumUp]

@Fdetranchant Bonjour,
Afin de vous aider, veuillez nous envoyer un message privé (DM). Nous serons ravis de vous accompagner pour résoudre ce problème au plus vite.

[SumUp @SumUp]

@D_Parmar18 We are currently not experiencing any widespread issues, but you can always check the live status of all our systems and apps here: https://t.co/tOkAFe8UWV If you are experiencing technical difficulties, please try restarting the app or checking your internet connection.

[SumUp @SumUp]

@reed_my_tweet Please send us a DM so we can assist you with your request directly.

[SumUp @SumUp]

@reed_my_tweet Hi.
We apologize that your experience wasn't up to our usual standards. Please send us a DM so we can assist you with your request directly.

[SumUp @SumUp]

@simontomkins Thanks for reaching out! The quickest way to get an official status update or assistance with your integration is to contact our dedicated team directly via the in-app chat or your dashboard.

[SumUp @SumUp]

@centrestageXP Hello, we are sorry to hear that you are facing issues with your terminal. For us to support you, we ask you to contact us via chat or to send us a DM with your MID or email address.

[SumUp @SumUp]

@lukekelly_92 Hi there! We’re so sorry for the trouble. Could you please send us a DM so we can get this sorted out for you?

[SumUp @SumUp]

@tommyvankessel We sincerely apologize for the delay in response and the frustration this has caused for your upcoming platform launch.
Please send us a private message with your customer number, along with a brief description of the issue, so we can immediately escalate this to our team.

[SumUp @SumUp]

@harisGTJ To help us investigate and resolve this technical issue for you immediately, please contact us via the live chat accessible through your mobile app or your online Dashboard.
Our support team is ready to look directly into your account and fix this without delay.

[SumUp @SumUp]

@NimaHairy We would like to better understand your request and find a solution together.
Please send us your customer number or email address privately, and describe your request so that we can forward it to the specialized department.

[SumUp @SumUp]

@ailoveyuuuu7 Currently, our support is offered through the help center available in your app, and our agents are at your disposal there. You should have received a response via message or email. Feel free to send us a private message so we can help you.

[SumUp @SumUp]

Behind every business is an unofficial team ❤️ https://t.co/LqShRkv0qB

[SumUp @SumUp]

@SpleepTweet @21Jelato Bei SumUp zahlen sie keinen festen Betrag, sondern zahlen Transaktionsgebühren.

[SumUp @SumUp]

@whatjoannareads Hello.
As indicated on our website, the address for a complaint is:
SumUp Limited
Block 8, Harcourt Centre, Charlotte Way
Dublin 2, Ireland D02 K580

[SumUp @SumUp]

@indianMJ Bonjour.
Nos agents travaillent internement au quotidien afin de proposer un service efficace et sont disponible sur votre centre d'aide afin de pouvoir vous aider ou répondre à vos questions.
Il est possible cependant que les premières questions soient posées par un "robot".

[SumUp @SumUp]

@SatoshistoreDE Hello.
We don't have a concrete answer at the moment, but we have noted your request.
This allows us to work on improving our services.
Thank you.
The SumUp team.

[SumUp @SumUp]

@Limproviste01 @indianMJ Nous comprenons la frustration causé par la fermeture de votre profil et vous présentons nos excuses pour la gêne occasionnée.
Pour des raisons de sécurité, nous ne pouvons accéder à votre profil depuis cette page. Nos agents devraient cependant vous avoir contacté par email.

[SumUp @SumUp]

@sumupscam Hello,
Chargebacks are part of consumer protection, and we work hard to support our merchants.
We're committed to helping and would be happy to provide guidance on documentation best practices for future transactions.
Please contact our support team to discuss this further.

[SumUp @SumUp]

@indianMJ Bonjour.
Actuellement, notre assistance est proposée depuis le centre d'aide.
La demande doit effectivement être initiée sur le chat ou en réponse à un email de nos agents. Lorsque votre demande leur a été transférée, ceux-ci reviennent vers vous pour vous aider.