@SunwingVacay After moving my departure flight A DAY LATER, I just found out I booked and paid for a return flight that DOESN’T EXIST. I’m stuck at a Cuban airport for over 16 hours as I wait for a flight that gets me home a full day later than planned. FUCK SUNWING. NEVER AGAIN.
Sitting in Puerto Plata airport after being deplaned. Flight was scheduled to leave at 9:25 pm. Locked in the stinking airport for now. Thanks to @Sunwing for giving us food vouchers at least. #ijustwannagohome
@SunwingVacay me&my little 4-7 y/o planed to leave room in Melia Santa Maria 11 am and arrive Toronto 11pm&thanks to you we arrived home 6am!no notice that transfer from airport is 5 hours before flight& and trip with stop over then 6 hours of delay make the cherry on the top😡
Beware! Sunwing/ Royalton threatens to put family of 5 on the streets of Punta Cana for speaking out about HFMD. Upgrading those who agree not to expose it. Please contact for whole story. The cover up is putting children at risk and helping spread contagious virus.
Hey @SunwingVacay how am I only finding out as I check in for my flight that you have added a whole stop to my flight?! A direct flight and a stop in another city are absolutely not the same thing. This is not ok. Even the lady at the desk said this isn't normal.
@SunwingVacay Our trip started with the flight attendant accusing my husband of using his own whisky when we purchased it on the plane and gave her a receipt but she went on threatening that he would get arrested for using his own liquor. Flight#Wg602
@SunwingVacay being stuck in Punta Cana and having to wait on a passenger that just came off the flight and didn’t have proper documents shouldn’t be our problem. How did this person get here in the first place. @SunwingVacay you guys are slipping.
Very disappointed in @SunwingVacay for the second time now they have changed our plane. We are no longer flying direct and been offered no compensation. Family trip of a life time set for oct 11 is already off to a bad start
@SunwingVacay After YOU cancelled our last trip last minute we accepted your offer of a lesser destination with a certificate of a land stay later on at the original destination. Now you will not honor this certificate. WTF! How is this right? Feeling completely screwed over 😡