Sunaina Suneja

designer in search of her roots; khadian; above all, a proud Indian

[Sunaina Suneja @SunainaS]

@cromaretail Since there has been no appropriate response from you nor your ASC Vintage nor @myvoltage (which cannot function w/o a RMN by pvt msg) nor @TataCompanies , i am left with no recourse but to request a refund. Sad day indeed to hv put my trust in @TataCompanies

[Sunaina Suneja @SunainaS]

@myvoltas What a disastrous experience! one "technician" in a Voltas t shirt and no id arrives with a helper not in a Voltas tshirt and no id and i am told that's how it is. Is this acceptable?

[Sunaina Suneja @SunainaS]

@cromaretail its time to call a spade a spade. @myvoltas ASC Vintage has let down @TataCompanies in post sales customer support. perhaps there is no alternative but a full refund since installation is seemingly impossible.

[Sunaina Suneja @SunainaS]

@myvoltas @TataCompanies @cromaretail Reminder 3: X is not allowing my acc to post private messages

[Sunaina Suneja @SunainaS]

@TataCompanies hello! can you pl help me get my voltas ac purchased at Croma 110029 on april 22 installed! @cromaretail and @myvoltas seem to hv given up. ASC Vintage is calling the shots with a take it or leave it customer support attitude

[Sunaina Suneja @SunainaS]

@Fascinate_Hist i am longing to revisit Firenze and Il Duomo.

[Sunaina Suneja @SunainaS]

@cromaretail it appears that there has in fact been no attempt from your side or @myvoltas to rectify this problem and hv the AC installed. On the other hand croma helpdesk 110029 is again trying, maybe a technician will arrive "within an hour or so" ! i hv been waiting since "10-11am" .

[Sunaina Suneja @SunainaS]

@MumCoastForest @AshwiniBhide Sounds delicious!!

[Sunaina Suneja @SunainaS]

@indranign @myvoltas Terrible service indeed post-sales no installation time in sight. very sad coming from a Tata company.

[Sunaina Suneja @SunainaS]

@myvoltas i hv already mentioned x is not allowing my account to send pvt messages. Maybe more efficient to check against my order id which i hv already sent you.

[Sunaina Suneja @SunainaS]

@cromaretail but this is too long...the technician still hasn't arrived. snd i will go thru this mental agony each time for service bcz i hv taken the EW w/ croma. sadly unexpected.

[Sunaina Suneja @SunainaS]

@myvoltas i hv given u the order id so pl check. the norm is helpers r not given id cards. this cant be known to a Tata group company and still be acceptable.

[Sunaina Suneja @SunainaS]

@cromaretail Update- i hv succumbed, the helper will enter without an id. there is no recourse in India to established rules.

[Sunaina Suneja @SunainaS]

@myvoltas Update- a call from the technician. he is coming. he has an id but his helper does not? is this normal? an unending argument. no respite in sight. pl check with yr ASC VINTAGE

[Sunaina Suneja @SunainaS]

@cromaretail Update- a call from the technician. he is coming. he has an id but his helper does not? is this normal? an unending argument. no respite in sight.

[Sunaina Suneja @SunainaS]

@myvoltas Im waiting for installation visit between '10 and 11" am i was told by Croma 110029 yesterday. you may consider checking with yr ASC Vintage what time they wd like? as for me another day of waiting ahead

[Sunaina Suneja @SunainaS]

@cromaretail I was assured yesterday Mr Shivam at Croma 110029 Help Desk of installation visit tday between 10/ 11 am. Received call from number named Anita Devi yesterday that it wd be done today.And thirdly recd an sms this morning an Engineer assigned thru ASC Vintage but no time frame.

[Sunaina Suneja @SunainaS]

@cromaretail i hv just visited Croma 110029. the Help Desk rep finally understood my PoV. installation is scheduled for tom morning by id-carrying technician and helper. Today is wasted in waiting.

[Sunaina Suneja @SunainaS]

@cromaretail its a travesty on the efficiency of our banking system when croma 110049 says it still takes 5-6 days to clear a check. Too many employees for too few clients

[Sunaina Suneja @SunainaS]

@cromaretail 9811059724

[Sunaina Suneja @SunainaS]

@myvoltas × is not allowing DM. order id SOA048379875276 froma Croma ND 110029