Sunil Ingle

[Sunil Ingle @SunilIngle21293]

@Airtel_Presence , I recently recharged for ARP 6 months rental plan. When I go to renew the plan after my payment, your app is showing error. Please help.

[Sunil Ingle @SunilIngle21293]

@PaytmMoneyCare Hello @PaytmMoneyCare @PaytmMoney , it is very pathetic to see your customer response delays or you are just ignoring it, there is no update yet on my tickets after promise of 48 working hrs, as if thr is no one looking into it. I ll make sure to take out all investment from app.

[Sunil Ingle @SunilIngle21293]

Hi @PaytmMoneyCare , I have raisedd 2 tickets in app with numbers 1611077 and 1615194. I would expect a quick response on this please. What is the SLA for your support ?

[Sunil Ingle @SunilIngle21293]

@PaytmMoneyCare @PaytmMoneyCare Give me a date by which I can expect a resolution please.

[Sunil Ingle @SunilIngle21293]

@PaytmMoneyCare Hi @PaytmMoneyCare , it is very disappointing to see your way of handling customer issues. It has been around 10 days since the tickets are raised and yet the same answer and no update on what is going on, I am including towards reconsidering your services. @Paytmcare

[Sunil Ingle @SunilIngle21293]

@PaytmMoneyCare Hello @PaytmMoneyCare , what is your response time in case any help required? There is no updates on a stuck SIP since 6 days. No response on another ticket as well. This is really disappointing and make me think twice before starting new positions on the app.

[Sunil Ingle @SunilIngle21293]

@JioCare Thanks for your reply @JioCare . However, I do not see any plan in queued state as on today. Can you pls explain how does that work?
Not sure if it applies to only 1st recharge as it was not mentioned while recharge. This isn't my first recharge since I started using JioAirfiber.

[Sunil Ingle @SunilIngle21293]

@JioCare I did recharge with 2222 as there was an offer shown in app as shown in snap. However the benefits are not given for 120 days and are only for 97 days. Pls help to correct this.

[Sunil Ingle @SunilIngle21293]

@JioCare Hello @JioCare . I am not sure what you are talking about. I need to install jio air fiber at my home for which I initiated a request and operator conveyed me about the inventory shortage and thus the installation is not made.

[Sunil Ingle @SunilIngle21293]

@JioCare , I requested for a booking of jio airfiber with booking number LR00001AGGTB dated 25th Jan, however, the installation is not yet done with reasons of inventory shortage with operator. This experience is not satisfactory for me. Please help to get this fixed.

[Sunil Ingle @SunilIngle21293]

@Airtel_Presence Can you respond on this with priority. No contact made since last DM

[Sunil Ingle @SunilIngle21293]

Hi @Airtel_Presence , I pay for airtel Advanced rental plan in advance for 6 months. I have paid for duration feb to Aug. I want a payment receipt or invoice in which it should clearly show that the advance payment made is for feb to Aug. Can you please provide it?

[Sunil Ingle @SunilIngle21293]

@Airtel_Presence @Airtel_Presence the DM button is not working to share details.

[Sunil Ingle @SunilIngle21293]

@Wisdom_HQ @grok , pls help

[Sunil Ingle @SunilIngle21293]

@metrorailpune Hello, I purchased a metro ticket from Mandai to Ramwadi using PuneMetro App on 11th Oct around 3.30 PM. Money got deducted with @HDFC_Bank ref number 565030306688, but ticket not issued. I purchased another ticket on 3.41PM which was then successful. Please refund

[Sunil Ingle @SunilIngle21293]

@Airtel_Presence Hi @Airtel_Presence , Yesterday I received a bill for wifi with due Rs 192 but I have already paid the amount and advance rental is active. Below are payment screenshots. Please help. This is a followup discussion.

[Sunil Ingle @SunilIngle21293]

@Airtel_Presence , I have paid my wifi prepaid bill which is 6 month advance plan which was due on 21st July on 19th July, but the payment does not show reflected and my plan is converted to monthly rental. Can you please help. I got msg that payment credited for adv rental plan

[Sunil Ingle @SunilIngle21293]

@Airtel_Presence Hello @Airtel_Presence , as per your dm you mentioned advanced rental plan is removed as per my request which is wrong, I did not request it. I want advance rental plan for which I have already paid. You can call me if required.

[Sunil Ingle @SunilIngle21293]

Hi @HDFCBank_Cares , I recently used my millenia credit card for loading money in @HPCL HP pay wallet and 1% surcharge was charged.

As per terms mentioned at https://t.co/5tZFseiB3U , it should be waived in next billing cycle but it is not in my current statement. Can you help?

[Sunil Ingle @SunilIngle21293]

Hello @JioCare , I am facing a very pathetic experience from your mobile internet services. Every day I call to customer care, I got to know there is outage and will be solved in 2 hours but no solution since few days. My recharges of 2 gb per day are just going waste.