Hey @SamsoniteIndia,@SamsoniteUSA , @MySamsonite@Samsonite_SA My bag in warranty was refused replacement. In my last tweet u asked me details and still no help .
This negligence, poor customer support is unacceptable If your warranty means nothing in practice customer shd know.
Hey @SamsoniteIndia, disappointed with how my 3-year-old bag's damage claim is being handled. Bought your product for durability & 10-yr warranty, but now you're saying it's "mishandling on my part"? Expecting immediate resolution. #Samsonite#WarrantySupport