@TheKyleDome Hey. So sorry about what happened back then. We really try to train our staff to be very friendly and respectful. So sorry that you wasted all that time on the phone. Noone likes that. We will remind our staff to try and treat each customer like a king/queen.
@paddymyke@kevinaskevin@Ollie_Cycles@HomeDepot @CitiBikeJC Hi Patrick! Thank you for bringing this up. We never thought of bike racks because none of us in management are into biking (yet), so it never occured to us. We will now look into it and will give an update shortly.
@jenngeoghan Bummer. The manager is in touch with you via text. I heard you can choose to keep the order if you still want it...
Sorry about any inconvenience.
1/2 Due to extremely high vol of incoming phone calls that have slowed down our delivery dept, we are not able to pick up the phones today. Pls place your order on BuyRite APP or https://t.co/CXoo2BYoEs & any follow up questions should be emailed to [email protected]
Please be patient with deliveries. We are backed up! Curbside pickup is available and any follow ups about orders, pls email to [email protected] instead of calling. Thank you and stay safe!
#jcbuyrite
2/3 We are also experiencing increased call volume that is overwhelming the delivery department & leading to further delays in getting your orders to you. 👀
Pls email the order name & number to [email protected] to make it faster and more efficient for all of us! 🙌💘
1/3 Dear customers,
Due to unusual and unforeseen increased demand, orders are not being delivered until at least 24 hours after they have been placed. It will be much quicker if you want to use our in store pick up or curbside pickup services.