SuperOffice Ireland

Sales & Marketing, Customer Service, CRM, Customer Relationship Management, Mobile CRM, Less is More, Efficient & Effective. The Smart way to do Business!

[SuperOffice Ireland @SuperOfficeIE]

Is your business heading back to the office, but needs some help to return to work safely? Do you need to monitor who is in the office so that you can uphold social distancing among your staff?

Stay in control and stay safe 😊

https://t.co/qI3OruEn2P

[SuperOffice Ireland @SuperOfficeIE]

On a scale of 0 to 10, how much do you care what your customers think about your business?

One way to measure customer satisfaction and loyalty is through a survey tool called NPS (Net Promoter Score).

To read more catch up with our latest blog post here https://t.co/PtlwS347AU

[SuperOffice Ireland @SuperOfficeIE]

You might have noticed that we're sporting a new look and feel. But branding is so much more than logos, colors and fonts. Here's an inside look into why we made a change. https://t.co/1q6Z32brDo

[SuperOffice Ireland @SuperOfficeIE]

We love working with SME's and helping growth.

With more requests coming in, you need to up your customer support in terms of scope, speed, relevance, and most importantly quality!

How do you tackle these large-scale problems professionally?

https://t.co/ec9SPFqYfT

[SuperOffice Ireland @SuperOfficeIE]

Last week saw the return of the much-loved 'My Favourite Feature' series.

This is a range of short, 2 minute videos that educate on features our Customers love but aren't always aware of!

View the first one on the Mini card here > https://t.co/TezgPuK1qc

[SuperOffice Ireland @SuperOfficeIE]

We’re now in a period of transition but given our experience in helping our own employees work remotely, we're sharing 7 ways you can successfully manage a remote customer service team from anywhere in the world.

https://t.co/UprZWVIaNe

[SuperOffice Ireland @SuperOfficeIE]

Due to COVID-19 there is a lot of uncertainty. Staying in touch with your customers is more important than ever

This is why we’ve put together a Remote Service Bundle to help the teams at our Customers take care of theirs from wherever they are

Read here https://t.co/SSwORw91QV

[SuperOffice Ireland @SuperOfficeIE]

Customer service teams are under a lot of pressure right now.

If you know anyone in customer service that is feeling overworked and overwhelmed, please read and share the article below with them.

Read the post here: https://t.co/ChlR8eeYEb

[SuperOffice Ireland @SuperOfficeIE]

It’s 2020 and digitalisation is speeding up, especially in situations like we find ourselves today.

That’s why having a great product isn’t enough today – you need to have great customer service and support to match!

See the full product update here: https://t.co/itNZX0eiKS

[SuperOffice Ireland @SuperOfficeIE]

We would like to inform you that during the current situation we will continue to be accessible.

On the advice of the health institutions, our employees will work as much as possible from home and appointments will possibly take place via the web.

[SuperOffice Ireland @SuperOfficeIE]

SuperOffice ranked as a top 3 Easy-to-Use CRM platform by Capterra! 🙌

Thank you to all our customers who left a review.

You can learn more about the methodology here:

https://t.co/6RfMxqquzB

#CRM #crmsoftware #B2B #SaaS

[SuperOffice Ireland @SuperOfficeIE]

Nothing ruins subscription-based businesses quite like customer churn.

Low churn is good, whilst high churn can be catastrophic.

Want to learn more about churn?

https://t.co/yAyUzYn2el

[SuperOffice Ireland @SuperOfficeIE]

Churn is the number of customers who leave a company during a given time period.

But why does churn matter so much for businesses in the first place?

Well, the short answer is – because it costs too much to lose customers.

https://t.co/nL50VLQAyq

[SuperOffice Ireland @SuperOfficeIE]

The 7 B2B growth trends you need to know in 2020 (and beyond)

If your goal is to grow your business in 2020, then this article is for you.

Ready? Let’s get started.

https://t.co/OSVGjUOFmB

[SuperOffice Ireland @SuperOfficeIE]

What is SaaS?

If you’re one of those who is wondering if SaaS applications are for you, we hope that this article will answer some of your questions.

https://t.co/YQ9wu9iTCE

[SuperOffice Ireland @SuperOfficeIE]

The marketing team have been using Service as part of our marketing tech stack for years.

In this brand-new article, we are going to share with you our exact process for how we use customer service for lead generation, email marketing and user onboarding

https://t.co/VjYrl7yIan

[SuperOffice Ireland @SuperOfficeIE]

We love feedback from our Customers!

Here is what Chris Oliver, MD of Boyne First Aid Training said

“Superoffice has optimised our business operations and increased sales dramatically giving us a footprint in a competitive market.”

Read more cases here https://t.co/IR0LrGJBDV

[SuperOffice Ireland @SuperOfficeIE]

Sales is an art.

It takes both talent and skill to be a really good sales person.

To make your road to a perfect sale a bit easier, here is a cheat-sheet that will help you avoid 10 mistakes that most salespeople make.

https://t.co/7JwJoRu3Ln

[SuperOffice Ireland @SuperOfficeIE]

In the third of our series of invaluable webinars shows you how to increase your ROI with SuperOffice CRM.

Using core functionality, we’ll demonstrate a range of powerful techniques using standard tools, such as sales, quotes, dashboards and much more

https://t.co/NkQAbIpfMV

[SuperOffice Ireland @SuperOfficeIE]

This is the second of our series of invaluable webinars, as we show you how to increase your ROI with SuperOffice CRM.

We’ll demonstrate a range of powerful techniques using standard tools, such as selections, mailings, webforms and much more.

https://t.co/mAwltrrRGp