Superhuman Support

Welcome to @SuperhumanHelp 👋 (formerly @GrammarlyHelp)! We're here to help you make the most of Superhuman Mail, Go, Coda & Grammarly.

Support link ⬇️

[Superhuman Support @SuperhumanHelp]

@kalebjake Non-apology accepted. Perioood 💅

[Superhuman Support @SuperhumanHelp]

Hey Graham! 👋 Just wanted to chime in to let you know you can add Superhuman Mail MCP to your AI client and connect your Mail workflows with other tools, such as Linear. You can check these articles to learn more:

1. https://t.co/TkhBGDPWSX
2. https://t.co/oS77RtObG6

While it's not possible to add MCPs directly to Superhuman Mail, we're excited to explore bringing more connected experiences and deeper integrations in the future. Feel free to reach out if you have any questions or feedback!

[Superhuman Support @SuperhumanHelp]

Hey Nene! We're happy to clarify: Audio is sent directly from your device for processing and is not stored or cached on Grammarly's servers. No user or device identifiers are attached to the audio, and Grammarly does not retain voice recordings. Your transcriptions and audio recordings are not used to train AI models.

Feel free to learn more here: https://t.co/ghVyxcK3Kk

[Superhuman Support @SuperhumanHelp]

@korinreid Fair call, Korin. 😅 Sorry for the trouble! If you're open to it, could you DM us a screenshot of the full text where the issue popped up? We'd be happy to take a closer look. https://t.co/Pa9e8DHg8g

[Superhuman Support @SuperhumanHelp]

@copyqueen_ No hard feelings here... 😉 You do you!

[Superhuman Support @SuperhumanHelp]

@zbogus77 Hmm, that doesn’t sound quite right. Could you DM us the sentence where this happened? You can also send a screenshot showing the text and the Grammarly suggestion. We’d like to take a closer look. https://t.co/Pa9e8DHg8g

[Superhuman Support @SuperhumanHelp]

Hello Aria! A unified inbox isn't something we offer at this time, but we completely understand the appeal of having all your accounts in one place. We've put together a workaround that might help you get pretty close: https://t.co/9ugU38LxSp

Give it a try and let us know how it goes!

[Superhuman Support @SuperhumanHelp]

@adadithya Really appreciate the honest feedback, Adithya! We'll make sure the team sees it. Showing our customers some love is what we're all about. 💜

[Superhuman Support @SuperhumanHelp]

@jessicalhubley Hey Jessica! We’re really sorry for the delayed response and the frustration this issue has caused. 😔 A member of our support team is currently looking into your case and will follow up shortly. If there’s anything else we can do, feel free to send us a DM. We’re here to help! https://t.co/Pa9e8DHg8g

[Superhuman Support @SuperhumanHelp]

@Cory29565470 Hey Chris! Feel free to DM us with more details on what you'd want that to look like. Always excited to hear from our users! 💜 https://t.co/Pa9e8DHg8g

[Superhuman Support @SuperhumanHelp]

@andywhyte We hear you, Andy! Sorry for the trouble. Mind shooting us a DM with your email address so we can look into this together? https://t.co/Pa9e8DHg8g

[Superhuman Support @SuperhumanHelp]

@mimi_aboubaker Thanks for the suggestion, Mimi! Pinning a draft isn’t available at the moment, but we’ve shared your idea with our product team for future consideration. 💜

[Superhuman Support @SuperhumanHelp]

@JaredWeissNBA Even we get crossed up by Wemby sometimes. 😅 Thanks for bringing it to our attention; we're already updating the playbook. 🏀

[Superhuman Support @SuperhumanHelp]

@bloggingsbyboz Hey! Sorry to hear about this issue. Could you please DM us the full sentence where this occurred? We’d like to take a closer look and better understand what happened. https://t.co/Pa9e8DHg8g

[Superhuman Support @SuperhumanHelp]

Hey there! We couldn't help but notice your question. 🙂 If you use our generative AI features to paraphrase your text, it may be flagged by AI detectors. That said, non-generative Grammarly suggestions (spelling, tone, clarity, delivery) typically should not impact the score. You can learn more here: https://t.co/VlrwlPq0ZP

[Superhuman Support @SuperhumanHelp]

@Ani_zizo We can help with that! 😁 You can learn how to check your document for plagiarism here: https://t.co/DxpcpYYZKl and try our AI detector here: https://t.co/tCuah6p4hg

Give us a shout if you need anything else! https://t.co/Pa9e8DHg8g

[Superhuman Support @SuperhumanHelp]

@b4bykeem4 Sorry to hear about this, Valerie. We're here to help! Could you DM us your email address when you get a chance? We’ll pass it along to our support team so they can check on your request right away. https://t.co/Pa9e8DHg8g

[Superhuman Support @SuperhumanHelp]

We really appreciate you bringing this to our attention! We've investigated this case and can confirm that this email is fraudulent. Please don't click on any links and forward the email to us at [email protected] so we can take the necessary actions.

Your safety is our priority. When in doubt, don't hesitate to contact us directly!

[Superhuman Support @SuperhumanHelp]

Well, that's quite the mix-up. 🤔 If you're up for it, a screen recording would really help us get a clearer view of what’s happening.

If you’re on desktop, you can use this link to open our screen recording tool: https://t.co/1iPPtXv3Sc. It’s a quick way to record your screen so we can better understand the issue.

Once it’s recorded, just copy the video link and send it to us here. Only members of our team will be able to view it.

[Superhuman Support @SuperhumanHelp]

@lyricaljayx Ee-hee! 🫣 That one’s on us, and we really appreciate you pointing it out. We’ve passed this example along to our product team to investigate, and we won’t stop ’til we get it right.