Superhuman Support

Welcome to @SuperhumanHelp 👋 (formerly @GrammarlyHelp)! We're here to help you make the most of Superhuman Mail, Go, Coda & Grammarly.

Support link ⬇️

[Superhuman Support @SuperhumanHelp]

@aldinbuilds That would be a cool feature, Aldin! 🤩 Thanks so much for sharing it. We'll make sure your idea gets to the product team.

[Superhuman Support @SuperhumanHelp]

@benzettler Hello Ben! We’re sorry the filtering issue is still disrupting your inbox. We followed up by email after your DM, and we’d like to help move this forward. If you can’t find our email, please DM us again so we can reconnect you with the team. https://t.co/Pa9e8DHg8g

[Superhuman Support @SuperhumanHelp]

@rpebaitr Sorry to hear about that unexpected charge! Not to worry, help is here. When you have a moment, could you fill out this quick form so our support team can take a closer look? https://t.co/9BnDP5RMFM

[Superhuman Support @SuperhumanHelp]

@ScottFromNY Hey Scott. We're here to help! When you’re ready, just send us a DM with your email address so we can connect you with our support team. https://t.co/Pa9e8DHg8g

[Superhuman Support @SuperhumanHelp]

@CaffeineCat6 Sorry for the trouble. Please DM us your email address whenever you have a moment. We’ll get you connected with our support team so they can take a closer look. https://t.co/Pa9e8DHg8g

[Superhuman Support @SuperhumanHelp]

@yoongibbyyy Sorry for the confusion! Grammarly is part of Superhuman, so we're here to help with your Grammarly questions and feedback, too. 😊 If you're open to it, DM us a few examples of suggestions that missed the mark so we can take a closer look. https://t.co/Pa9e8DHg8g

[Superhuman Support @SuperhumanHelp]

Hi Hana! Sharing a quick tip in case it’s useful: Pitch Auto Label can be set to automatically archive those emails. You can learn more here: https://t.co/PNUf9zaeXe

And thank you for letting us know where you’d like to see Superhuman Mail improve. We’re always listening and looking for ways to make the product better.

[Superhuman Support @SuperhumanHelp]

@chrisstanchak Good news, Chris! You can now connect multiple accounts to the Superhuman Mail MCP. 😊 Just follow the steps outlined here: https://t.co/0WKyFFc5gw

Let us know how it works out for you! If you need a hand with anything, our DMs are always open. https://t.co/Pa9e8DHg8g

[Superhuman Support @SuperhumanHelp]

@showmegrain We appreciate you sharing this, Justin! If you’re open to telling us a little more about what isn’t working, we’d be happy to take a closer look. Feel free to send us a DM. https://t.co/Pa9e8DHg8g

[Superhuman Support @SuperhumanHelp]

@danielbamidele0 Docs AI might be a better place to start here! 💡 You can ask questions about the content in your docs or other docs you have access to, get summaries, and have it help organize the information. Here’s how to get started: https://t.co/5ZFGbmJymm

[Superhuman Support @SuperhumanHelp]

@abbeyverigin Hi there. We’re sorry to hear about this. Our team has reported the issue to Miro and asked them to investigate and take appropriate action.

[Superhuman Support @SuperhumanHelp]

@Johnnycatrocks Hi there. We're sorry to hear about this. Our team has reported the issue to Miro and asked them to investigate and take appropriate action.

[Superhuman Support @SuperhumanHelp]

@Sunnyybrina Hi there. We're sorry to hear about this. Could you please forward the collaboration link/email you received to [email protected]? Our team would like to investigate further.

[Superhuman Support @SuperhumanHelp]

Hey Josh! Grammarly will start analyzing your text again and offer new suggestions if you accept all its suggestions, then close and reopen your document. This doesn’t mean the accepted suggestions were reverted. Grammarly is simply checking for more.

If you see suggestions on text it already corrected, feel free to flag it to us. Our DMs are always open! We'd be happy to take a closer look. 😊

[Superhuman Support @SuperhumanHelp]

@widepipe Hey Sunil! Sounds like you might be swiping from the inbox view, which lets you use triage actions. For swipe to reply/forward: You'll need to open the email first, then swipe on a message in the thread you want to reply to. Let us know how it works out for you!

[Superhuman Support @SuperhumanHelp]

The product should definitely not keep crashing on you, Derek. Really sorry for the trouble, and thanks for flagging this. We'll make sure the team is aware. We get how this isn't ideal, but if you're open to it, we'd love the chance to investigate and help find a fix. Just DM us your email address, and we'll get the team on it.

[Superhuman Support @SuperhumanHelp]

Thanks for your feedback, Andrew! At this time, dismissed suggestions are saved only for a single session. We’re sorry for the inconvenience, and we appreciate you sharing how we can improve this experience.

If you’re a paid user, you can turn off some types of style suggestions either from the three-dot menu on a suggestion card or in your writing preferences in settings. If you’re using the Grammarly agent in Superhuman Go, you can open the settings and add a preference like ‘Fix only clear grammar and spelling errors; keep my style and avoid optional commas,’ so future suggestions better match your voice. You can learn more here: https://t.co/Y7aqxHRsuQ

Let us know if you have any additional questions. We're here to help! 😊

[Superhuman Support @SuperhumanHelp]

We're still here, Krzysztof! Just under a new handle now that Grammarly is part of the Superhuman suite. You can learn more here: https://t.co/Vp7uH2hXM2

Really sorry to hear you've run into this issue! We'd love to connect you with our technical team so they can take a closer look. Mind sending us your email address via DM so they can follow up with you directly?