Early Zomato:
Leakage, missing item, wrong order → Sorry sir, refund issued
Now:
Leakage→ Restaurant issue
Missing item→ We can’t help
Any complaint→ Pls rate restaurant
Received spilled food today & my complaint was rejected. Is this the customer service now @zomatocare?
Hi @zomatocare, I received an order that was spilled and the food was inedible. I reached out, but I still haven’t received a refund. Please resolve this urgently—customers deserve better service.@zomato
Hi @zomatocare, I received an order that was spilled and the food was inedible. I reached out, but I still haven’t received a refund. Please resolve this urgently—customers deserve better service.@zomato
False delivery status, no product received, no refund even after 4 days.
Despite repeated assurances from the manager, my money has not been returned. This is clear consumer harassment and misleading service.
@ConsumerAffairs@jagograhakjago@Cyberdost
I'm deleting this soon because it's a legit cash-printing formula.
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