@joram06442956 Please note that cancellation of the auto-pay can only be initiated through your bank or the merchant. They will be best placed to assist you with the cancellation process and any associated requirements. We hope this clarifies your concern. * ★SS
@joram06442956 We can confirm that there is an active auto-pay linked to your subscription with the merchant. For any queries regarding the mandate details, subscription terms, or related charges, we request that you contact the merchant directly.
@HumhuBolab We would like to help and assist you with your concern. Kindly share your registered email address with us via DM so that we can review the details and provide the necessary assistance. * ★SS https://t.co/ZbXjy45DQA
@being_realaman We kindly request you to get in touch with the merchant directly through their website or app support channels, as they will be best placed to assist you with transaction and refund-related queries. * ★SS https://t.co/4438XBuMeD
@being_realaman We understand your concern and regret the inconvenience caused. As Cashfree is the payment solution provider, we have limited visibility into the merchant's order, service, or refund processes.
@_Abhi_agarwal_ Additionally, kindly share the website link you are referring to, along with your registered email ID via DM, so that we can review the details and assist you more accurately. (3/3) * ★SS https://t.co/4438XBuMeD
@_Abhi_agarwal_ However, if your query is related to standard UPI payment acceptance, we recommend connecting with your Account Manager, who will be able to guide you further. (2/3)
@architsingh01 We have shared an update with you via DM and request you to kindly check your private messages. If you need any further assistance, please continue the conversation there, and we'll be happy to help.* ★SS
@sushant_aladar Please contact the support team of the Website or App of the Merchant for transaction/ refund-related queries as they are the service providers and will be able to assist you further with your concern . * ★AX (2/2) https://t.co/4438XBuMeD
@sushant_aladar Hi, we confirm that the transaction was processed successfully to the merchant. Being the payments solution provider, Cashfree has limited visibility on this. (1/2)
@sushant_aladar Hi, thank you for sharing your details. Please be assured that we are prioritizing your concern and escalating it for immediate review. We will have this checked thoroughly and aim to provide you with a clear update.
@Subhajitsa6363 We understand your concern. Upon checking, we can see that the payment was successfully processed and a chargeback has already been raised for this transaction.
We request you to kindly stay in touch with your issuing bank for updates on the status and resolution timeline.
@prasanth_jsdev Thank you for sharing your experience. We're glad to know you were able to get the integration working successfully. If you need any further assistance or have any questions, please feel free to reach out to us via DM, we'll be happy to help. * ★SS https://t.co/ZbXjy45DQA
@Sps228 Hi Sanjay, thank you for bringing this to our attention. Kindly join us via DM and share the transaction ID so that we can get this reviewed further. * ★AX https://t.co/4438XBuMeD
@Sahil_Gulihar_ @Sahil_Gulihar_We appreciate you considering Cashfree Payments. If you'd like to explore our offerings or need any assistance with onboarding, feel free to reach out to us via DM and we'll be happy to help. * ★DR
@cornelius_cen We understand your concern. We can see that you have already reached out to us via Instagram DM, and our team has responded to you there. To avoid any confusion or delay in communication.