Reach Support~Hastings Direct

[Reach Support~Hastings Direct @SupportHub_HD]

@Kcim67 Thanks for bringing this to our attention!

Can you DM us your phone ##, email, and issue details?

-Tes
@Kcim67

[Reach Support~Hastings Direct @SupportHub_HD]

Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.

[Kcim67 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 @Kcim67]

@HastingsDirect this is being followed up with my lawyers and to the financial ombudsman, your customer service has been appalling and you have lost my custom ad infinitum.

[Reach Support~Hastings Direct @SupportHub_HD]

Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.

[Liz Walker @misslizzyo]

@HastingsDirect we cannot get onto the app, and that’s the only way we can contact you regarding the policy!

[Reach Support~Hastings Direct @SupportHub_HD]

Our sincere apology and we are really sorry for the inconvenience caused by our company, We are really sorry for what you have been going through. We have already invited you on a chat, Please kindly check on your DM

[Ronnie Ronaldo @RonGaster49412]

@SupportHub_HD Hi my email is [email protected] my wife was involved in a no fault accident, and my insurance requires proof of no fault.
Thanks for the reply.

[Reach Support~Hastings Direct @SupportHub_HD]

We have already sent you a private message, Please kindly check and reply for further assistance

[Ronnie Ronaldo @RonGaster49412]

@HastingsDirect no one answering messages on the App? We sent a message 3 hours ago.

[Reach Support~Hastings Direct @SupportHub_HD]

Please kindly send your reachable phone number @SupportHub_HD

[Katrina McCabe @skinnykatplease]

@HastingsDirect I have. Still waiting on various teams since 28th March. Also, the automatic complaint email stated 3days! Which if answered is certainly the quickest response on the matter to date.

[Reach Support~Hastings Direct @SupportHub_HD]

@RonGaster49412 Thanks for bringing this to our attention!

Can you DM us your phone ##, email, and issue details?

-Tes
@RonGaster49412

[Reach Support~Hastings Direct @SupportHub_HD]

Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.

[Ronnie Ronaldo @RonGaster49412]

@HastingsDirect no one answering messages on the App? We sent a message 3 hours ago.

[Reach Support~Hastings Direct @SupportHub_HD]

@skinnykatplease Thanks for bringing this to our attention!

Can you DM us your phone ##, email, and issue details?

-Tes
@skinnykatplease

[Reach Support~Hastings Direct @SupportHub_HD]

Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.

[Katrina McCabe @skinnykatplease]

@HastingsDirect I have. Still waiting on various teams since 28th March. Also, the automatic complaint email stated 3days! Which if answered is certainly the quickest response on the matter to date.

[Reach Support~Hastings Direct @SupportHub_HD]

Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.

[Jo J @JoJay3363]

beware of phone numbers given out by @HastingsDirect- they give out premium rate numbers for their associates then everyone refuses to refund the extortionate cost 😡

[Reach Support~Hastings Direct @SupportHub_HD]

@roger_grafton Thanks for bringing this to our attention!

Can you DM us your phone ##, email, and issue details?

-Tes
@roger_grafton

[Reach Support~Hastings Direct @SupportHub_HD]

Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.

[Reach Support~Hastings Direct @SupportHub_HD]

Thanks for bringing this to our attention!

Can you DM us your phone ##, email, and issue details?

-Tes

[Reach Support~Hastings Direct @SupportHub_HD]

@vincedinapoli Thanks for bringing this to our attention!

Can you DM us your phone ##, email, and issue details?

-Tes
@vincedinapoli

[Reach Support~Hastings Direct @SupportHub_HD]

Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.

[vincedinapoli @vincedinapoli]

@HastingsDirect why is your policy cancellation process never working? I suspect it's so you can keep taking my money even though I've been trying to cancel my policy for over 3 weeks. #scam

[Reach Support~Hastings Direct @SupportHub_HD]

Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.

[Reach Support~Hastings Direct @SupportHub_HD]

Hello, we'd like to look into this case further. Please kindly follow back and share your reachable phone number so we can assist you better. Thank you.

[Viv Smith @vivjay67]

@HastingsDirect It can be once a fortnight or once a month. He's a new driver, works in a city centre and he has no parking ability.
On his app he can only see with 2 weeks or total. There's nothing for 2 weeks but his total score is 81 and green

[Reach Support~Hastings Direct @SupportHub_HD]

Thanks for bringing this to our attention!

Can you DM us your phone ##, email, and issue details?

-Tes

[Viv Smith @vivjay67]

@HastingsDirect He does drive it. Just not very often as he works in the city centre where there is no parking so gets the bus. He wants it ensured so he can drive it when he needs to. But you're penalising him for not driving frequently enough.

[Reach Support~Hastings Direct @SupportHub_HD]

We have already sent you a private message, Please kindly check and reply for further assistance. Thanks