Malwarebytes Support

We're the Malwarebytes Support team and we want to help you with your product!

[Malwarebytes Support @SupportMWB]

@ThaFreedomSuite Hi there, this account is also being managed by our support team. However, our official help center where you can create a ticket or start a live chat is https://t.co/EQewg8yzw6

[Malwarebytes Support @SupportMWB]

@CatesMw Hi there,

Could you please send us a DM with a full screenshot of the email you received, along with an email address we can contact you at?

Thank you!

[Malwarebytes Support @SupportMWB]

@kalkyerineyat3 Kindly see the following link: https://t.co/IMMpjwXch9

[Malwarebytes Support @SupportMWB]

@kalkyerineyat3 Hi, MB support here. At this time, services are not allowed in Turkey. Restrictions related to purchasing software for Turkey have changed recently. We hope we will be able to help you with your protection needs in the future.

[Malwarebytes Support @SupportMWB]

@gsau77 Hi there, could you please send us a direct message here with your email address so we can create a ticket and look into this

[Malwarebytes Support @SupportMWB]

@naingui2sevran Hi Shen! could you please send us a private message with the email address connected to your subscription as well as the renewal invoice?

[Malwarebytes Support @SupportMWB]

@BingIsBackBaby Hi, we're sorry to hear you're still having trouble. Our Support team has already been in touch and shared the next steps needed to resolve this issue. We've been waiting for a response on an open Support ticket and kindly ask that you respond there to progress the conversation.

[Malwarebytes Support @SupportMWB]

@NupeKeem Please also rest assured that it does not affect Browser Guard protection in any way. This might also help: https://t.co/4L4x0M5hbs

[Malwarebytes Support @SupportMWB]

@NupeKeem @Malwarebytes @brave Hi! Is Brave set as your default browser? Trusted Advisor only checks if Browser Guard is installed on the Windows default browser (what Windows reports to us)

[Malwarebytes Support @SupportMWB]

@monaglemo75 Hi! We sent you a direct message. To open a Direct Message (DM) on X (formerly Twitter) on your iPhone or Android, tap the envelope icon located at the bottom of the screen to access your inbox. Your messages, including any incoming DM requests, will appear there.

[Malwarebytes Support @SupportMWB]

@MaryL1973 Perfect - we're glad to hear that! Have a fantastic week!

[Malwarebytes Support @SupportMWB]

@MaryL1973 Hi there Mary! 👋 We’d be happy to help get your subscription activated on your new device. Please send us a direct message so we can securely gather the details we need to assist you.

[Malwarebytes Support @SupportMWB]

@jmassengale @DIRECTV @Apple @Malwarebytes @YESNetwork @DIRECTVhelp @AppleSupport Sorry to hear you are having trouble, we tried to replicate this experience and were not able to. If you can send us a private message, we definitely want to understand the experience and what maybe causing issues for you or others.

[Malwarebytes Support @SupportMWB]

@FaceMcPlasma @Malwarebytes Hi there, thanks so much for the update and we're glad it's being looked into!

[Malwarebytes Support @SupportMWB]

@BarterIsBest You are most welcome!

[Malwarebytes Support @SupportMWB]

@BarterIsBest Glad you got the issue resolved. We’re sorry to hear that an update didn't apply properly; we will look into how we can improve this experience in the future.

[Malwarebytes Support @SupportMWB]

@BingIsBackBaby @Mark_Beare @Malwarebytes @mkleczynski Apologize, it looks like we can't message you can you drop us a private message at your convenience.

[Malwarebytes Support @SupportMWB]

@BingIsBackBaby @Mark_Beare @Malwarebytes @mkleczynski Malwarebytes Support team, we would like to connect to understand your feedback more so we can assist. We sent you a private message to capture your feedback.