support team ☀️

[support team ☀️ @SupportT80954]

@bonafidegeordie We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.

[bonafidegeordie @bonafidegeordie]

@British_Airways I submitted an expenses claim 43 working days ago following baggage delay. I was asked to submit additional information (which was the same I had already submitted). Customer services via your website is exceptionally unhelpful: "I'm sure they're working on it"

[support team ☀️ @SupportT80954]

Hello 👋 please follow back for quick assistance, thank you...

[bonafidegeordie @bonafidegeordie]

@British_Airways I submitted an expenses claim 43 working days ago following baggage delay. I was asked to submit additional information (which was the same I had already submitted). Customer services via your website is exceptionally unhelpful: "I'm sure they're working on it"

[support team ☀️ @SupportT80954]

@bonafidegeordie Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[support team ☀️ @SupportT80954]

Kindly follow us and send a DM so we can provide you with the necessary support.

[DG 🉐 @GloriousD_]

My wife really thought I’d allow us to fly economy on our wedding week

[support team ☀️ @SupportT80954]

@GloriousD_ Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[support team ☀️ @SupportT80954]

Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[DG 🉐 @GloriousD_]

Good morning 👏🏾

[support team ☀️ @SupportT80954]

@GloriousD_ Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[DG 🉐 @GloriousD_]

@British_Airways Hello, the customer service we have just experienced at Gatwick Airport is absolutely shocking. We paid for our seats in since December and we are now being told we have been randomly downgraded resulting in us now being economy. I would like to be compensated

[support team ☀️ @SupportT80954]

We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.

[DG 🉐 @GloriousD_]

@British_Airways Hello, the customer service we have just experienced at Gatwick Airport is absolutely shocking. We paid for our seats in since December and we are now being told we have been randomly downgraded resulting in us now being economy. I would like to be compensated

[support team ☀️ @SupportT80954]

@GloriousD_ Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[Fly Speedbird @FLYSpeedbird1]

Hi @British_Airways
Could you please explain this latest "enhancement" to your app: I get logged off all the time.

So after being unable to retrieve bookings or check-in, this is the icing on the cake.

Anyone with the same issue?

#paxex

[support team ☀️ @SupportT80954]

We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.

[Fly Speedbird @FLYSpeedbird1]

Hi @British_Airways
Could you please explain this latest "enhancement" to your app: I get logged off all the time.

So after being unable to retrieve bookings or check-in, this is the icing on the cake.

Anyone with the same issue?

#paxex

[support team ☀️ @SupportT80954]

@FLYSpeedbird1 We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.

[Linda Linehan @londonpepsi]

@British_Airways my bag still missing after 8 days. With the courier company who have indicated it would delivered two days in a row, it has never arrived. Waiting again today. They won’t answer the phone and I can’t speak with anyone in BA. Disgraceful service from BA

[support team ☀️ @SupportT80954]

We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.

[Linda Linehan @londonpepsi]

@British_Airways my bag still missing after 8 days. With the courier company who have indicated it would delivered two days in a row, it has never arrived. Waiting again today. They won’t answer the phone and I can’t speak with anyone in BA. Disgraceful service from BA

[support team ☀️ @SupportT80954]

@londonpepsi We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.

[support team ☀️ @SupportT80954]

@CCTV_etc Kindly follow us and send a DM so we can provide you with the necessary support.

[Mr Dee 𝕏 @CCTV_etc]

@GBNEWS I didn’t receive an email regarding this? @British_Airways

[support team ☀️ @SupportT80954]

We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.

[Mr Dee 𝕏 @CCTV_etc]

@GBNEWS I didn’t receive an email regarding this? @British_Airways