SurajMashruTweets

External Communications. Professional Pyrotechnician. Generally rambling... Overall a nice guy ॐ

All views are my own

[SurajMashruTweets @SurajMTweets]

Come on @SkyHelpTeam!!!!

[SurajMashruTweets @SurajMTweets]

Hello @British_Airways. I am flying on BA138 (26/1/25) and have checked in but I cannot get my boarding pass. Are you please able to help as the authorities in India won't let me into the terminal without a boarding pass
Thanks

[SurajMashruTweets @SurajMTweets]

Hey @SamsungUK, I recieved my order yesterday, and am sending back my old device, but the returns back does not have a postage label. Can you please send me a copy so I can print it out and get my device sent back?

[SurajMashruTweets @SurajMTweets]

Happy Friday @SamsungUK, I placed an order online and I recieved an email saying it has been delayed, but it doesn't say for how long. Are you able to check? Thanks!

[SurajMashruTweets @SurajMTweets]

Hi @adidas, I placed an order online, but it appears to be shipped from your returns department. I hope I've not been sent returned goods?

[SurajMashruTweets @SurajMTweets]

Hey @Nike, I recieved my new air man's today, but they seem to have paint splatters on them aroind the sole. Is this normal?

[SurajMashruTweets @SurajMTweets]

@British_Airways Thanks, done!

[SurajMashruTweets @SurajMTweets]

Hi @British_Airways, I am trying to check in for my flight tomorrow but am having issues on the app and website. Is there an issue with your system?

[SurajMashruTweets @SurajMTweets]

@craigdidathing I've noticed this... it almost tastes like spoilt dairy... very off putting

[SurajMashruTweets @SurajMTweets]

@johnlewishelp evening! I returned a product to Waitrose Barbican on 23rd November but haven't had any confirmation that my return has been processed yet. Are you able to look into it please? Thanks

[SurajMashruTweets @SurajMTweets]

Can @Tesco please address the issue they have with their fridges at the Barbican Express store? Nothing comes out cold and I'd be wary of buying food from there... told the staff and it just fell on deaf ears...

[SurajMashruTweets @SurajMTweets]

@SangitaMyska @asianmediaaward You're shortlisted against my cousin... I like your shows so I'm as to who to support!

[SurajMashruTweets @SurajMTweets]

@NuffieldHealth Sure, it is the Romford branch

[SurajMashruTweets @SurajMTweets]

Surprised that @NuffieldHealth allows a group of eight people to take up four benches, 2 squat racks and a number of dumbbells, which they don't use. But instead sit there with packs of doughnuts, boiled sweets and mocktails. Surely branch staff should put a stop to this?!

[SurajMashruTweets @SurajMTweets]

@ParasMaalde @bbcproms Thank god he has gone!

[SurajMashruTweets @SurajMTweets]

@helenlcrane I've just sent you my story regarding Ovo.

[SurajMashruTweets @SurajMTweets]

@Muppetweeble @OVOEnergy I think you're right.

They asked for my details, which I sent and they've not even bothered to respond.

It just sucks that I have a complaint reference but need to wait six more weeks before I can go to the ombudsman

[SurajMashruTweets @SurajMTweets]

How hard is it for @OVOEnergy to train their staff properly? Ongoing complaint for over three months for a bill that I am not even liable for. They send me bills for 6p in the post. It would have cost them more to send that...

I call up, get pushed from pillar to post (1)

[SurajMashruTweets @SurajMTweets]

(3) They expect customers to jump through hoops to give them what they need, but they cannot be bothered to give customers a resolution.

@OVOEnergy I really hope you read this and get someone to contact me ASAP. I am going to be speaking to @thisismoney about this...

[SurajMashruTweets @SurajMTweets]

(2), then they hang up on me. I try calling again, then I have to give my phone number to them about 15 times because they cannot somehow take it down. Then comes an email address... Shoddy service.

I've been waiting for the complaints dept. to call me for weeks...