@MorrisonDMs_ You’ve not ‘reached out directly [to] assist’. You’ve reached out to say the same thing: that you will only send another one if I fill a full basket with other items & pay for delivery a second time. This is a complete breach of your statutory duties & will spoil a child’s party.
2/2 Please confirm you’ll send another one today without me having to (a) buy other things from you and (b) pay for delivery again. The Consumer Rights Act entitles me to a replacement and that’s all I want, so that my child’s birthday isn’t spoiled.
@Morrisons 1/2 I ordered letter mugs to make chocolate mug cakes as sustainable party bags. I bought other things to get delivery. Someone packed all the mugs in a bag with a glass bottle. Unsurprisingly 1 got broken. You won’t replace it unless I put a whole other order in.
@TheGlastoThingy@TheFratellis@glastonbury@thejoeeley You mean I was *that close* to claiming my physical spotter’s badge?! I mean, not that my little one, who thinks the song was written for her, would have let me stop dancing long enough to get to you, but nonetheless!🤦♀️
@TheFratellis@FieldOfAvalon Aw, very sweet! Not my Henrietta though - mine is only 5, so staying up to watch your set was a demonstration of her determination!
@TheFratellis@glastonbury@FieldOfAvalon I have 3 small kids who are *so* looking forward to this, including Henrietta who is waiting to hear ‘her’ song! She’s also doing a charity walk whilst we’re there, to raise money for @NEWSFORTOFS who have done so much to support her in her little, surgery-filled life.
@stasherbag Incredibly disappointed that my bag has been said to be defective by you, but you won’t replace as I’m not in the US, and Amazon won’t replace as it is outside their short return window. Really not the sustainable product I’d hoped for.
@Ryanair I’m flying Weds with my gastrostomy fed child. I’ve filled in every form you sent. I’ve provided medical evidence. I’ve had umpteen live chats chasing the medical waiver. Told it would arrive 48hrs before. It hasn’t. We can’t fly without it. What’s going on, please?
@BBC@glastonbury@TheGlastoThingy@Glastopia My eldest has been nagging me about this for some time... Please can someone correct the hotspots on the fabulous webcam? Cadmus is marked in the wrong place (it is actually to the right of the label as you look @ the photo).