Susan Tan

IT services analyst at Gartner. Interested in application services, cloud services, digital, AI, next gen services, hiking, kayaking, travel. Views are my own.

[CeFaan Kim @CeFaanKim]

Community activist Calvin Hunt in Hell’s Kitchen where 65-year-old Asian American woman was brutally attacked, “I’m sick & tired of what’s going on with the Asian community... somebody has to step up, I’m here to support... if you see something do something!” #StopAsianHate

[Susan Tan @SusanSJTan]

Today is my last day at #Gartner. Proud and grateful for the past 12 years as an #ITservices analyst. Looking forward to #earlyretirement.

[Wendell Potter @wendellpotter]

Amid America's #COVID19 disaster, I must come clean about a lie I spread as a health insurance exec: We spent big $$ to push the idea that Canada's single-payer system was awful & the U.S. system much better. It was a lie & the nations' COVID responses prove it. The truth: (1/6)

[Susan Tan @SusanSJTan]

@MichaelKleinem @ChrstnKlein @JenniferBMorgan @AdaireFoxMartin @thsaueressig @JuerMueller All the best for the new chapter of your life @MichaelKleinem.

[Susan Tan @SusanSJTan]

Thank you @MichaelKleinem. It has been a pleasure to engage with you as head of #SAP #DBS over the years. All the best in the next chapter of your life.

[Susan Tan @SusanSJTan]

Organizations are looking for rapid time-to-value solutions and variable payment tied to business outcomes. Service providers must exploit managed service offerings that incorporate an asset-based solution augmented by end-to-end services. https://t.co/G8tO4yldGL

[Susan Tan @SusanSJTan]

Published: Assess Readiness for Increased Product Success in IT Services Providers. For service providers adding products to their portfolios. Thanks to @RonBurns007 for the collaboration. https://t.co/BK4Tr4wyzn

[Susan Tan @SusanSJTan]

Published: "Evolve Application Managed Services to Remain Relevant in a Budget-Constrained Environment". Analyzed opportunities in AMS and how to win in such environment. https://t.co/38chiWPH1R

[Susan Tan @SusanSJTan]

Published: Competitive Landscape: #SAP #S4HANA Service Providers https://t.co/dIwS5HHzPs; MQ SAP S/4HANA Services, https://t.co/q3V2e7BjGU; Critical Capabilities for SAP S/4HANA Services https://t.co/WdEOqE8oV8. Thanks to coauthors Fabio @fabiodik and Allan Wilkins.

[Susan Tan @SusanSJTan]

@netflix error code tvq-st-103, 131. Please advise soonest!

[Susan Tan @SusanSJTan]

Operate is a strategic direction for #Deloitte.

[Susan Tan @SusanSJTan]

Worldwide IT spending is projected to total $3.76 trillion in 2019, an increase of 3.2 percent from 2018, according to the latest forecast by Gartner, Inc. https://t.co/90QndhV5Ty via @Gartner_Inc

[Susan Tan @SusanSJTan]

Learn who to target, what to offer and how to position your AI-enabled services: "Tech CEOs Can Create Revenue Opportunities by Targeting 3 Buying Centers for AI-Enabled Services". https://t.co/attFwjIJiS #ITServices #AI #MarketingDigital

[Susan Tan @SusanSJTan]

In a time of talent shortage, this trend is very concerning, both personally and for the economy. https://t.co/IOkBgesZXm

[Susan Tan @SusanSJTan]

Published: Use Customers’ Lessons Learned to Improve #Workday Implementation Services https://t.co/Uk2fegcvBB

[Susan Tan @SusanSJTan]

Gartner Data Shows 87% of Organizations Have Low BI and Analytics Maturity https://t.co/wXIH7Xgosf

[Susan Tan @SusanSJTan]

Gartner Survey Shows 27% of Finance Departments Expect to Deploy Artificial Intelligence by 2020 https://t.co/qzVP8nZHEs via @Gartner_Inc

[Susan Tan @SusanSJTan]

Inclusion is good for business panel at #wiprobigbets. Diverse team performs 66% better. But it’s also the right thing to do! How diverse is your company?

[Susan Tan @SusanSJTan]

#WIPRO’s President and COO, Bhanu, making big bets in digital, cloud, cyber security and Industrial/eng services #WiproBigBets

[Susan Tan @SusanSJTan]

Gartner Identifies 5 Business Strategies for CHROs to Lead Digital Transformation. https://t.co/5zjrwmPtwR