Sushrutha M

[Sushrutha M @Sushrutha007]

@Saket0302Feb @amazonIN @TheOfficialSBI Abhi tweet dal ne ke baad Mila aaj✌️

[Sushrutha M @Sushrutha007]

Dear @AmazonIN & @TheOfficialSBI, how difficult is it to get a refund of ₹6,548.10?
Amazon says “Refund received” and promised credit by 12 Oct. It’s 26 Oct, and the money is STILL missing from my SBI account.
Who’s accountable? Stop passing the buck and resolve this NOW.

[Sushrutha M @Sushrutha007]

@amazonIN @TheOfficialSBI Update: I’ve finally received my refund! Thanks for resolving the issue. However, it took multiple follow-ups, and both support teams kept blaming each other instead of taking responsibility. Hope this kind of experience improves for other customers. @amazonIN @SBICard_Connect

[Sushrutha M @Sushrutha007]

@amazonIN @TheOfficialSBI Just keep blaming each other instead of solving the issue. I’ve contacted both customer support teams multiple times, and all they do is shift responsibility. Absolutely disappointing customer service. @amazonIN @TheOfficialSBI #CustomerService

[Sushrutha M @Sushrutha007]

@AmazonHelp @amazonIN @TheOfficialSBI @AmazonHelp I’ve contacted both Amazon and my bank multiple times, but they keep blaming each other. My refund is still unresolved. Please escalate this issue and provide a clear resolution ASAP.

[Sushrutha M @Sushrutha007]

Dear @AmazonIN & @TheOfficialSBI, how difficult is it to get a refund of ₹6,548.10?
Amazon says “Refund received” and promised credit by 12 Oct. It’s 26 Oct, and the money is STILL missing from my SBI account.
Who’s accountable? Stop passing the buck and resolve this NOW.