Jennifer Elder, CSP

Helping smart finance professionals transform from technically talented to valued business partner for more influence and impact!

[Jennifer Elder, CSP @SustainableCFO]

@michellegolden If the CPA exam is the "proof" that someone has the requisite knowledge and expertise, should it matter whether you have 120 or 150 hrs? And if 150 hrs is valuable and necessary, then why was it not retroactively applied to all CPAs?

[Jennifer Elder, CSP @SustainableCFO]

@Wayfair your supply chain is your responsibility. Your vendor's (@Angihome) bad service (rescheduling 3x and then cancelling) impacts your customers and your reputation. #customerfail #NeverAgain

[Jennifer Elder, CSP @SustainableCFO]

@angi_home why offer assembly services when you don't have anyone to do the work? Rescheduled 3x, then cancelled due to staffing shortages? Sadly your poor service impacts @Wayfair. I'm done with both of you #CustomerServiceFail

[Jennifer Elder, CSP @SustainableCFO]

@uhaul @uhaul why change my reserv to closed rural location w/bad cell service-app doesn't work, no way to checking on the phone, no way to get keys. Cust SVC - sorry come back to 😱

[Micah Parsons @MicahhParsons11]

👀👀👀 come on then!

[Jennifer Elder, CSP @SustainableCFO]

@Hyatt @HyattConcierge Shalanco at the Baha Mar Grand Hyatt is amazing!!! So welcoming and full of great information about the property and the area! He is the epitome of a brand ambassador #customerexperience

[Jennifer Elder, CSP @SustainableCFO]

@VacationsReview no way to DM through Twitter. I DM'd through Facebook. I submitted an Emergency Request through the website. I leave tomorrow and still no hotels - HELP!!!

[Jennifer Elder, CSP @SustainableCFO]

@VacationsReview no way to DM through Twitter. I DM'd through Facebook. I submitted an Emergency Request through the website. I leave tomorrow and still no hotels - HELP!!!

[Jennifer Elder, CSP @SustainableCFO]

@VacationsReview 48 hours to go and no hotels. Why did I pay for my trip 6 months ago? An anniversary vacation should not start with high anxiety and no ability to plan anything #travelhell #travelfail #customerservicefail

[Jennifer Elder, CSP @SustainableCFO]

@VacationsReview 48 hours to go and no hotels. Why did I pay for my trip 6 months ago? An anniversary vacation should not start with high anxiety and no ability to plan anything #travelhell #travelfail #customerservicefail

[Jennifer Elder, CSP @SustainableCFO]

@VacationsReview you are giving me heart-failure! 72hrs out and you can't tell me what hotels I am staying at? Find a hotel when I get to Athens and submit a reimbursement? Wrong answer! #travelfail #nocustomerservice

[Jennifer Elder, CSP @SustainableCFO]

@HelloFresh how is it that you let me schedule delivery for Tues and the box shows up on Tues (for the 4th time)? And I won't be home until Thurs #fail #wasteofmoney

[Tom Brady @TomBrady]

Im so sad to wake up this morning to hear about the passing of my friend Demariyus Thomas. We were all blessed with his humility and positive spirit, and we will all miss him. This photo is from the Hall of Fame this past August, a source of light as always. 🙏 RIP

[Jennifer Elder, CSP @SustainableCFO]

@Popeyes Manchester NH location is a hot mess. Placed a pickup order 60 mins early. Drove 75 mins to get there and...while they had the order, they didn't bother to prep it. 20 min wait. I don't think so. #fail #notgoingback

[Jennifer Elder, CSP @SustainableCFO]

@AmericanAir how can you not let me change the destination of my 2nd leg? You are forcing me into the illegal world of hidden-city-ticketing. #tryingtobelegal #canthaveitbothways

[Jennifer Elder, CSP @SustainableCFO]

Great learning in a great location! #FutureReady in Curacao!

[Tom Hood @tomhood]

Sun, surf and #CPE on the beach in Curacao! November 10-21, 2021 and helping #CPA and #CGMA be even more #FutureReady #CPAForesight

https://t.co/DxYlaOsRg9 https://t.co/AxNndncYlH

[Jennifer Elder, CSP @SustainableCFO]

@AmericanAir the delay was not the issue, the lack of filtered air for 3 hrs was irresponsible!

[Jennifer Elder, CSP @SustainableCFO]

@AmericanAir How can it possibly be legal to spend 3 hrs on a plane with NO air? Hr on the tarmac no ground air. 2 hrs in the sky. Masks aren't good enough with no filtration. Flt5667 #Covidcareless

[Jennifer Elder, CSP @SustainableCFO]

@AmericanAir How can it possibly be legal to spend 3 hrs on a plane with NO air? Hr on the tarmac no ground air. 2 hrs in the sky. Masks aren't good enough with no filtration. Flt5667 #Covidcareless

[Tom Hood @tomhood]

Critical training to create that #DigitalMindset for #CFO and #financeleaders by two of the best - @SustainableCFO and @DTomoffCPA in a special #Masterclass #CPA #CGMA sponsored by Versapay helping you be even more #FutureReady https://t.co/W9l6lL3S6l

[Jennifer Elder, CSP @SustainableCFO]

@Delta HAPPY my 1st biz ✈️ of '21 is back with DAL! Missed y'all, looking forward to many more. BTW, thanks for the upgrade 😁

[Jennifer Elder, CSP @SustainableCFO]

Some things in life are free. Have you ever thought about working for yourself as a speaker, trainer, consultant, or coach? NSA New England invites you to be our guest at one or all three of our meetings in April. https://t.co/kqx5xqgmt7 #speaker #nsanewengland