SWR Help

Our team provides 24/7 travel updates from across the SWR network.
Questions? Simply send us a DM.
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[SWR Help @SW_Help]

Services between London Waterloo and Exeter St Davids will run to a temporary timetable from Monday 10 August.

Timetables are available on our website and journey planners are up to date through to Sunday 23 August.

Please check your journeys carefully.
https://t.co/ZBtySxroVE

[SWR Help @SW_Help]

@Yass93xx Hi, yes it is running. It is has left Waterloo 13 minutes late. ^DM

[SWR Help @SW_Help]

@Delverie Hi, thank you for letting us know. This has been changed. ^DM

[SWR Help @SW_Help]

⚠️ Due to the high temperatures forecast for Monday 3 August and Tuesday 4 August, changes will be made to services on the line between Portsmouth Harbour and London Waterloo via Guildford, between the hours of 12:00 and 19:00.

Some services from Portsmouth Harbour towards London Waterloo via Guildford will be diverted via Cobham after they reach Guildford.

These changes will help us provide a more reliable and resilient service during the period of hot weather.

Journey planners will be updated Sunday 2 August and Monday 3 August.

[SWR Help @SW_Help]

@JakePrince31 Hi, yes you can do that route that would be fine. ^DM

[SWR Help @SW_Help]

🛗Temporary step – free access changes at Clapham Junction.

Due to the current footbridge modernisation, there will be no step-free access from Grant Road on 26 July, and 9 and 16 August.

Customers are advised to use the Brighton Yard entrance instead.

Plan ahead - Live Train Times & Travel Information | South Western Railway

[SWR Help @SW_Help]

@Mundioli Hi, apologies for the delay to your journey ^MC

[SWR Help @SW_Help]

✅ Trains are now running normally following a passenger being taken ill at Ewell West and there should be no further delays to your journey.

If you were delayed by 15 minutes or more, you may be entitled to claim compensation 👇

https://t.co/fqZVRnTLsf

[SWR Help @SW_Help]

⚠️A passenger being taken ill is affecting the railway at Ewell West.

Trains may be delayed or revised because of this problem.

More information: https://t.co/imkvCCexC2

[SWR Help @SW_Help]

Following a passenger being taken ill at Ewell West, all lines have now reopened.

⏱️ At this time, we estimate that disruption to our services will end at 15:00.

More information: https://t.co/imkvCCexC2

[SWR Help @SW_Help]

@zuistawawa Hi, please hand it in to a member of staff at a SWR station or a guard, thank you ^MC

[SWR Help @SW_Help]

@innovfest Hi, delay repay is paid by the toc that caused the initial delay ^MC

[SWR Help @SW_Help]

🪏Our friends at @SoutheastCRP are holding a Family Day in the Community Food Garden at Staines station on Saturday 1 August from 10am – 1pm.

A chance to explore the garden with refreshments available and lots of activities for kids to enjoy.

[SWR Help @SW_Help]

🚧 Planned engineering works will be taking place on the South Western Railway network this weekend, Saturday 1 and Sunday 2 August.

The Hounslow and Leatherhead to Dorking areas will be affected.

For full information, please check our website:
https://t.co/Y3PjYTSoD3

[SWR Help @SW_Help]

@MrAdams91 Hi, sorry for the late response. Due to urgent repairs to the railway at Berrylands, services were cancelled, delayed or revised. I apologise for the inconvenience caused. ^MM

[SWR Help @SW_Help]

@BenMalyons Hi, sorry for the late response. I can see the 23:32 departed on time. I hope you made it aboard. ^MM