@DocOnSkis@KArandjelovic@mbismark racism may be not bias yes, subjective assessments - problem accent, body language, verbiage, first impressions count, IMG"s are different from societal stereotype (look walk speak) hence not fellow material? Can empathy, leadership, rapport be objectively tested & rated?
@MAS, what is the average waiting to get to your contact centre? What if the call drops off? How do you inform your passengers of cancelled flights also what are the advantages of the enrich program?
@Qantas ✈️ Ten % of Australians are vegetarian, and people from some cultures don't eat beef or pork. Would it be reasonable to expect that planeloads of people would all be beef and pork eaters? 🤔 #diversity#foodchoices
Great article, feedback - diverse workforce, its easy & common to get it wrong, first step recognise there is one "right" way, message not received, is not equal to receiver not having insight, it could be an issue with delivery
https://t.co/ClpagGqVjx
#AGS2023 fascinating words "innovation needs to be proactive not reactive", "focus on the problem not on finding the solution", "diversity is key to innovation"
Dr Kate Grundy highlights the gaps in the delivery of palliative care in EDs and what we can do better to support some of our most vulnerable populations #ACEMSS22#acemvolunteers
@IbbotsonWill@cliffreid Key word is "humility" key to effective onfloor & real life team performance & leadership, exam formats assume that "leadership" can be objectively assessed & certified in a simulated environment & the use of the word "I" is thought to represent leadership.
Life support courses & fellowship exams perpetuate the delusion that it’s all about the team leader, but all team members share responsibility for the output of the team
Sports teams don't have captains & followers; they have captains & expert players
Be an expert team member
@JudkinsSimon Radiation is not a substitute for clinical exam! reasoning; risk management (idenfication, quantification, mitigation) is sadly a missing aspect of training, DIT's learn from clinical leads "I ordered bloods & CT from the waiting room" is neither evidence based nor sustainable.
Confronting data about doctors - in the past two years:
🥺 >50% meet high stress criteria
🥺 20% planning to leave clinical practice
🥺 20% have had depression
🥺 >25% have thought of suicide
🥺 2% have attempted suicide
#DFTB22
@sineadtaylor Not sure one size fits all protocol helps / harms; it's risk management;? What's the risk of this individual taking a drug IV on the hospital site, balance liability, harm to individual versus department from escalation use individualised team approach nursing medical security
@JudkinsSimon And we spent billions on NBN & 9% GDP on healthcare, societies get the services they deserve, hold those responsible to account & get the effectiveness we deserve for dollar taxed & spent, however accountability is a 360 degree process all stakeholders included