Jayne Wellbrook

Breast Cancer Survivor & Loving Life. Love my husband, my boys, my family, my friends, my job at Orchard Theatre 🎀
Live Life and be Happy Always 💖💖💖

[Jayne Wellbrook @Sweet_Jayney]

Couple of wreaths i have made for friends. Message me on here or via Facebook if you would like to order a bespoke wreath to adorn your door this Christmas 🎄

[Jayne Wellbrook @Sweet_Jayney]

@virginmedia I get this, then I sign in another way and it sends an email to verify. Go back to the main screen and nothing. The same thing over and over again
So bloody frustrating

I had a look at the link, put postcode and surname, but nothing on there to say it's our account.

[Jayne Wellbrook @Sweet_Jayney]

@virginmedia how the hell do you sign in to myvirginmedia now
I can't get into our account to pay a bill. Absolute nightmare
Not happy 😡

[Jayne Wellbrook @Sweet_Jayney]

@virginmedia Can someone please help
I request an email to confirm and just going round in circles over and over again. I just want to look at my bill!!

[Jayne Wellbrook @Sweet_Jayney]

@stwater I don't have an account with you, I'm with Thames water

[Jayne Wellbrook @Sweet_Jayney]

@stwater I keep getting messages and calls (checked number) from Trent water, supposedly about my account
I'm in SE London and with Thames water
Please rectify your records, unless it's a scam??

[Jayne Wellbrook @Sweet_Jayney]

@nectar So how do I complain?

[Jayne Wellbrook @Sweet_Jayney]

@nectar could someone please give me a contact to make a formal complaint please
Already chatted on dm, just need a contact for complaints

[Jayne Wellbrook @Sweet_Jayney]

@nectar I've already spoken to someone on that number and got nowhere. Is there an email address for complaints please

[Jayne Wellbrook @Sweet_Jayney]

@nogulagsagain ❤️

[Jayne Wellbrook @Sweet_Jayney]

@nectar Dm'd you

[Jayne Wellbrook @Sweet_Jayney]

@nectar After someone spent all my nectar points, I spoke to one of you people on the phone. Closed my account, and set up a new one. Refunded the points spent, but not what I had left on my account, plus I've lost my count up to christmas points
Please could someone contact me

[Jayne Wellbrook @Sweet_Jayney]

@SimonBrodkin great show tonight. Sparkly box office assistant who sold all your tickets!

[Jayne Wellbrook @Sweet_Jayney]

@stwater I want to know why I've just received this message when I live in South East London??

[Jayne Wellbrook @Sweet_Jayney]

@PostcodeLottery hi.. I called last week to register my email address for the online service portal for my account
I was told I would receive an email within 72 hrs... Still waiting?? Please advise
TIA

[Jayne Wellbrook @Sweet_Jayney]

@virginmedia Thank you

[Jayne Wellbrook @Sweet_Jayney]

@virginmedia 😡😡😡😡we have been trying for 3 days to actually speak to a person regarding our account
Just want to speak to a bloody human over the phone and it's impossible

[Jayne Wellbrook @Sweet_Jayney]

@virginmedia Ok, great thank you

[Jayne Wellbrook @Sweet_Jayney]

@virginmedia I am just about to leave for hospital appointment, so I will DM on my return

[Jayne Wellbrook @Sweet_Jayney]

@virginmedia What could have been sorted over the phone in a matter of minutes, has now taken 5 days so far
This is not great customer service, its appalling

[Jayne Wellbrook @Sweet_Jayney]

@virginmedia We have tried calling, and as they answered, the call was cut off
It is becoming hugely frustrating now
5 days nearly all day, just trying to speak to a person. It's absolutely disgusting how your customers are treated
There must be another way to speak to someone on the phone