Swinton Insurance

We’ve been helping people find insurance for over 65 years!

[Swinton Insurance @SwintonGroup]

@keithtoon Hi, I am sorry to hear you had cause to complain. Our complaints team will be in touch directly once they have investigated your concerns. Kind regards, Michelle @ Swinton Insurance

[Swinton Insurance @SwintonGroup]

@Sefton3Peaks Hi, once you have answered the questions with the virtual assistant it will transfer you through to an agent. You can also type "speak to agent" and it will transfer you through.
Kind regards, Michelle @ Swinton Insurance

[Swinton Insurance @SwintonGroup]

It's the last bank holiday weekend for a while 🥲 Please be aware of our opening hours should you need to reach us.

[Swinton Insurance @SwintonGroup]

@JamesAHopkins Thank you for reaching out! We include payment dates in our correspondence, but I understand if it was missed. If you require any further support, please reach out to our team who will be happy to help, kind regards, Chris @ Swinton Insurance

[Swinton Insurance @SwintonGroup]

@jibble69 I’m very sorry to hear about your experience with our renewal process and website. Please contact us so we can look into this for you. https://t.co/idCidIOPV5

Kind regards, Michelle @ Swinton Insurance

[Swinton Insurance @SwintonGroup]

@Emily_Macbeth Thanks for reaching out. You can contact our live chat who will be able to process you request. They can be contacted via https://t.co/idCidIOPV5 Kind regards, Chris @ Swinton Insurance

[Swinton Insurance @SwintonGroup]

@planespotter13 Thanks for your message. I'm sorry for the issues you have faced and have sent you a DM requesting some additional information. Kind regards, Chris @ Swinton Insurance

[Swinton Insurance @SwintonGroup]

@StuffyTheClaret Thank you for your feedback. Response times for our live chat support may vary, but we strive to assist you as quickly as possible. We appreciate your patience. Kind regards, Michelle @ Swinton Insurance

[Swinton Insurance @SwintonGroup]

@Adamjw1980 Hi, thanks for your message. I'm sorry for the information provided. You can cancel via live chat which can be reached https://t.co/V8d1gZQK5p Once on the screen, select the product and live chat will be on the bottom right, Kind regards, Chris @ Swinton

[Swinton Insurance @SwintonGroup]

@Adamjw1980 Hi, thanks for your message. If you policy is paid in full there is no additional charge to cancel. I'm sorry if this wasn't explained clearly by our team. Kind regards, Chris @ Swinton Insurance

[Swinton Insurance @SwintonGroup]

@ShaftedUn I’m really sorry for the frustration this has caused. We appreciate your patience and want to help resolve this as quickly as possible. Please could you try typing "agent" only and that should then get through to one of our team. Kind regards, Michelle @ Swinton Insurance

[Swinton Insurance @SwintonGroup]

We're approaching another long weekend 🥳 Please be aware of our bank holiday opening hours should you need to contact us!

[Swinton Insurance @SwintonGroup]

@MartynGould Good morning! I’m so sorry for the trouble you’ve had reaching us. We are unable to DM you due to X settings. You can email [email protected] and they will be able to direct your email to the correct team. Kind regards, Michelle @ Swinton Insurance

[Swinton Insurance @SwintonGroup]

@naggywife1 Hi, thanks for reaching out. We understand this can be disappointing. Unfortunately its not always possible to cover a learner driver due to the terms and conditions of the underwriters. We can look for an alternative company if you speak to our team. Chris @ Swinton

[Swinton Insurance @SwintonGroup]

@MattBarclay11 Thanks for your message. Whilst we do insure learner drivers, we can't guarantee all of our underwriters will offer a quotation. Any changes to risk information could result in an increase/reduction in premium or in this case a no quote. Kind regards, Chris @ Swinton Insurance

[Swinton Insurance @SwintonGroup]

@johnswain100 I’m really sorry for the frustration you’ve experienced. We appreciate your patience and want to help. We were experiencing technical difficulties however this has now been resolved.
Kind regards,
Michelle @ Swinton Insurance

[Swinton Insurance @SwintonGroup]

Who’s looking forward to a long weekend? 🙋🏻 Please be aware of our opening hours should you need to contact us during this time!

[Swinton Insurance @SwintonGroup]

@_grahamferguson I’m really sorry for the frustration you’ve experienced. We appreciate your patience and want to help. We were experiencing technical difficulties however this has now been resolved.
Kind regards,
Michelle @ Swinton Insurance