Nothing to see here. We're just plugging away bringing conversational AI to your business phone, text, email, Facebook and Google 😊
https://t.co/vesj21J2US
Imagine if there was a way to send full-res video via text to *anyone*? Like, NOT just between iPhones 🙄
We're excited to share that Switchbird now supports video and audio messaging for everyone via plain-old SMS.
https://t.co/Yu2teHOiiB
I recently demo'd how we take your existing FAQ content, apply machine learning, learn from it how to respond to common customer inquiries, and then deploy the tech to respond to such inquiries via text and GMB messaging.
All in about 2 minutes flat.
https://t.co/WUA2KROUFL
This is pretty bad-ass. Just sayin' 😉
"Switchbird's new Messaging Automation Playground lets you build, test, simulate and share messaging automation workflows for free with our easy-to-use tools."
https://t.co/cXsXVbKTaz
Business can now hide their phone number in GMB.
The change appears in support documentation that provides instructions specific to the New Merchant Experience. (i.e. direct edit). It does not appear to be available within the GMB dashboard.
https://t.co/hB2ksHWvHv
Digital agencies are uniquely positioned to shape the future of local business and prosper themselves. Read more: https://t.co/V1Q5NT6TNb Written by Jon Hall of @switchbird
A pitch-perfect exposition (with lovely illustrations to boot ;-) of an under-reported feature of local search results--one underused by marketers.
"Justifications" are the highlights in the local pack that connect your search to a local result, e.g. "Sold here: cat hammocks"
@BorisBigR isn't much for Twitter, but he just dropped this knowledge bomb blog post on bad bots and how to do messaging automation effectively.
https://t.co/pAFBCNvMMW
Thanks Adam Dorfman and @nearmediaco for surfacing this insight. It's an original piece and it confirms what's been driving us for over a year: Google aims to own business messaging.
https://t.co/yIel8wjA3C
"Text message funnels are hard to ignore, hard to abandon, and really tailor-made for what a funnel does: move your lead, prospect or customer stepwise through a series of 'micro-commitments' that get them closer to a sale."
https://t.co/Zd0Xbts4zv
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